Kareim Nassar
Junior Account Manager at Arabian Dream for technology
New Cairo, Cairo, EgyptWork Experience
Customer Success AdminFull Time
Flairstech
May 2021 - Mar 2022 -10 months
Egypt , Cairo
- Job Details:-Assigned to the management of a Fortune 500 company that is registered on the NYSE. (Upland Software) -Acted as primary point of contact between domestic firm and client’s key accounts. -Maintained accuracy of multifaceted CRM systems and document-archives of key accounts.
Customer Success ManagerFull Time
Upland Software
May 2021 - Mar 2022 -10 months
Egypt , Cairo
- Job Details:-Managed key clients employing the enterprise portfolio management software (PowerSteering -Acted as primary resource assigned to USDoD accounts. term of employment. -Successfully negotiated the renewal of numerous highrisk contracts and upsold additional Upland software to clients with the highest determined potential for benefit.
Education
Bachelor's Degree in Law
Cairo University (CU)Jan 2018
Achievements
Advanced Business Development: Communication and Negotiation LinkedIn Learning 2021 Business Development Foundations LinkedIn Learning 2021 Business Development for Consultants LinkedIn Learning 2021 Business Fundamentals for Customer Success Managers LinkedIn Learning 2021 Value Realization Best Practices for Customer Success Managers LinkedIn Learning 2021 Engagement Preparation Best Practices for Customer Success Managers LinkedIn Learning 2021 SalesForce Essential Training LinkedIn Learning 2021 Sales: Customer Success - Training LinkedIn Learning 2021
Skills
- Data Entry
- CRM
- Customer Service
- Content Creation
- Telesales
- Microsoft Office
- Interpersonal skills
- Time Management
- Public Speaking
- Research
Languages
English
FluentArabic
Fluent