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Kareem Amin

Corporate Account Manager

Badr City, Cairo, Egypt

Work Experience

  • Senior Corporate Client Relations SpecialistFull Time

    Beyond Insurance Brokerage

    Jan 2023 - Present -2 yrs, 5 months

    Egypt

    • Corporate Account ExecutiveFull Time

      Beyond Insurance Brokerage

      Dec 2019 - Dec 2022 -3 yrs

      • Job Details:[Manage customer relationships and ensure delivery of great service to customers- Keeps account information in relevant files and databases- Providing solutions to customers’ problems- Work directly with client decision-makers-Selling all insurance lines to corporate accounts – Handling the reimbursement requests-handling the additions and the deletions during the contract and prepare their invoices-Following on the payment during the year].
    • Customer success chatting and emailsFull Time

      Beyond Insurance Brokerage

      Jun 2018 - Dec 2019 -1 yr, 6 months

      • Job Details:[Handling client concerns, requests and complaints through Email & Whatsapp–Following with the pharmacies and the insurance companies to get the approvals].
    • Customer service & Approvals Team LeaderFull Time

      Telecom Egypt Health Care

      Dec 2013 - Jun 2018 -4 yrs, 6 months

      Egypt , Cairo

      • Job Details:[Handling client concerns and complaints-Reviewing the issued approvals well– Preparing attendance schedules and vacations for customer service staff - following up on staff performance and preparing monthly reports].
    • Education

      • Technical Diploma in Education

        Cairo University (CU)

        Jan 2014 - Jan 2015 - 1 Year

      • Graduated in Faculty of arts department of history

        Cairo University (CU)

        Jan 2008 - Jan 2012 - 4 yr

      Achievements

      I have achievements as Approvals Team Leader at Telecom Egypt Health care

      Skills

      • Customer Service
      • Medical Insurance
      • Word
      • Client Relations
      • excel
      • Sales

      Languages

      • English

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