Kareem Amin
Corporate Account Manager
Badr City, Cairo, EgyptWork Experience
Senior Corporate Client Relations SpecialistFull Time
Beyond Insurance Brokerage
Jan 2023 - Present -2 yrs, 5 months
Egypt
Corporate Account ExecutiveFull Time
Beyond Insurance Brokerage
Dec 2019 - Dec 2022 -3 yrs
- Job Details:[Manage customer relationships and ensure delivery of great service to customers- Keeps account information in relevant files and databases- Providing solutions to customers’ problems- Work directly with client decision-makers-Selling all insurance lines to corporate accounts – Handling the reimbursement requests-handling the additions and the deletions during the contract and prepare their invoices-Following on the payment during the year].
Customer success chatting and emailsFull Time
Beyond Insurance Brokerage
Jun 2018 - Dec 2019 -1 yr, 6 months
- Job Details:[Handling client concerns, requests and complaints through Email & Whatsapp–Following with the pharmacies and the insurance companies to get the approvals].
Customer service & Approvals Team LeaderFull Time
Telecom Egypt Health Care
Dec 2013 - Jun 2018 -4 yrs, 6 months
Egypt , Cairo
- Job Details:[Handling client concerns and complaints-Reviewing the issued approvals well– Preparing attendance schedules and vacations for customer service staff - following up on staff performance and preparing monthly reports].
Education
Technical Diploma in Education
Cairo University (CU)Jan 2014 - Jan 2015 - 1 Year
Graduated in Faculty of arts department of history
Cairo University (CU)Jan 2008 - Jan 2012 - 4 yr
Achievements
I have achievements as Approvals Team Leader at Telecom Egypt Health care
Languages
English
Advanced