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Kareem Mourad

Back Office Assistant at Telecom Egypt - WE Mobile Operator

Cairo, Egypt

Work Experience

  • Back Office AssistantFull Time

    Telecom Egypt - WE Mobile Operator

    Aug 2017 - Present -7 yrs, 10 months

    Egypt , Cairo

    • Job Details:Call Center Back Office Department in the TNPS team
  • Sales ManagerFull Time

    Hospitality Marketing Concepts

    May 2017 - Jul 2018 -1 yr, 2 months

    Egypt

    • Job Details:Managing a team of TeleSales Reps Selling Loyalty membership subscriptions for Hotels in Egypt & WorldWide .
  • Direct Account Manager - Corporate SalesFull Time

    Vodafone

    Dec 2015 - Apr 2017 -1 yr, 4 months

    Egypt

    • Job Details:as a Direct Account Manager in Enterprise Business Unit
  • Enterprise Account Manager - TAMFull Time

    Vodafone

    Apr 2014 - Nov 2015 -1 yr, 7 months

    Egypt

    • Job Details:as an Enterprise Account Manager over Telephone Developing & Selling Corporate Products & Services to Enterprises in Egypt
  • Education

    • Bachelor's Degree in Business Administration - English

      Modern Academy for Engineering and Technology (MIS)

      Jan 2005 - Jan 2009 - 4 yr

    • High School - Thanaweya Amma

      Al-Mobtadian Language Schools

      Jan 2005 

    Achievements

    Achieved

    Skills

    • Customer Service
    • Computer Skills
    • Customer Service
    • Microsoft Office
    • Account Management
    • Telecommunication
    • Business Development
    • Marketing
    • Sales

    Languages

    • English

      Fluent
    • Arabic

      Fluent

    Training & Certifications

    • Negotiation Skills

      Vodafone·2016
    • Communication Skills

      Vodafone·2015
    • Sales & Marketing

      2013
    • Customer Service Management

      2011
    • Customer Service

      Faisal Islamic Bank·2007
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