KE

kareem Emad El-Bably

Systems Engineer at Online Modern Solutions ( OMS )

Cairo, Egypt

Work Experience

  • Senior Technical Account ManagerFull Time

    Verto Wave

    Nov 2022 - Present -2 yrs, 7 months

    Egypt , Cairo

    • Job Details:• Develops and maintains professional relationships with key stakeholders within customer organization. • Partner with customer Top Management to set IT department plans, KPIs and budget. • Follow up on running projects within customer organization. • Ensure delivery excellence are met by leading operations teams supporting our customers. • Develop Operations team readiness and development plans.

    • Microsoft

    • Senior Account Delivery ExecutiveFull Time

      Nov 2021 - Nov 2022 -1 yr

      Oman , Muscat

      • Job Details:• Develops and maintains professional relationships with key stakeholders within customer organizations. • Ensure delivery expectations are met by building a rapport between Microsoft and Customers. • Identify opportunities and coordinates with sales team.

    • Senior ConsultantFull Time

      Mar 2014 - Nov 2021 -7 yrs, 8 months

      Egypt , Cairo

      • Job Details:Working as Regional Infrastructure Senior Consultant at Microsoft Europe, Middle East and Africa Head Quarter team, providing consultancy for Microsoft Infrastructure products.

    • Senior ConsultantFull Time

      Mar 2014 - Nov 2021 -7 yrs, 8 months

      Egypt , Cairo

      • Job Details:Working as Regional Infrastructure Senior Consultant at Microsoft Europe, Middle East and Africa Head Quarter team, providing consultancy for Microsoft Infrastructure products.

  • Systems EngineerFull Time

    Online Modern Solutions ( OMS )

    Mar 2009 - Present -16 yrs, 3 months

    Egypt , Cairo

    • Job Details:Implementing network infrastructure projects, Troubleshooting and supporting infrastructure related problems, Develop projects’ documentation and deliver technical training

  • System AdministratorFull Time

    DMA

    Mar 2007 - Mar 2009 -2 yrs

    Egypt , Cairo

      • Education

      • B.Sc. in Electronics & Communication

        Thebes Higher Institute for engineering

        Jan 2001 - Jan 2007 - 6 yr

      Skills

      • digital transformation
      • Key Account Management
      • IT Operations
      • IT Service Management
      • Customer Success
      • Relationship Building
      • Information Technology (IT)
      • Consultation
      • ITIL

      Languages

      • Arabic

        Fluent

      • English

        Advanced

      Training & Certifications

      • LIFT-OFF Entrepreneurial Leadership Discovery Program (ELDP)

        Institute Of International Education·2012

      •  MCTS: Windows Server 2008 R2, Desktop Virtualization

        Microsoft ·2011

      •  MCTS: Windows Server 2008 R2, Server Virtualization

        Microsoft ·2011

      •  PRO: Windows Server 2008 R2, Virtualization Administrator

        Microsoft ·2011

      •  Symantec Endpoint Protection 11.0 Administrator

        Symantec·2011

      •  Symantec Endpoint Protection certified Trainer.

        Symantec·2011

      • ITIL Foundation v.3.

        ITIL ·2011

      •  MCTS: Microsoft System Center Operation Manager 2007, Configuration

        Microsoft ·2010
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