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Kareem Tawfik

Odoo Functional Consultant at E Triple Soft

Nasr City, Cairo, Egypt

Work Experience

  • Odoo Functional ConsultantFull Time

    E Triple Soft

    Jan 2025 - Present -5 months

    Egypt , Cairo

    • Job Details:I help businesses streamline their operations by implementing and optimizing Odoo ERP solutions. I work closely with clients to understand their needs, configure Odoo modules, and ensure seamless integration with their processes. My expertise includes business analysis, system customization, user training, and ongoing support to ensure successful adoption and continuous improvement of Odoo.
  • Odoo ImplementerFull Time

    National Technology

    Jun 2024 - Jan 2025 -7 months

    Egypt , Cairo

    • Job Details:Prepare and perform functional presentation to customer Help sales team in presenting Odoo features Analyse customer needs Write specifications document and quotation Quantify the required resources Follow and check the development Perform functional testing Deliver functional training sessions
  • Customer Service RepresentativeFull Time

    Vodafone Egypt

    Dec 2023 - Jun 2024 -6 months

    Egypt , Beni Suef

    • Job Details:Provide accurate information (e.g. product features, pricing and after-sales services) Answer customers’ questions about specific products/services Conduct price and feature comparisons to facilitate purchasing Cross-sell products Ensure racks are fully stocked Manage returns of merchandise Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times) Inform customers about discounts and special offers Provide customer feedback to the Store Manager Stay up-to- date with new products/services.Provide accurate information (e.g. product features, pricing and after-sales services) Answer customers’ questions about specific products/services Conduct price and feature comparisons to facilitate purchasing Cross-sell products Ensure racks are fully stocked Manage returns of merchandise Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times) Inform customers about discounts and special offers Provide customer feedback to the Store Manager Stay up-to- date with new products/services .
  • Education

    • Bachelor's Degree in Accounting

      Bani suef university

      Jan 2022 

    Skills

    • ERP Implementation
    • Customer Support
    • Financial Accounting
    • Business Analysis
    • Testing

    Languages

    • Arabic

      Fluent
    • English

      Advanced
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