Kareem Tarek Ibrahim
It Help-desk Engineer at Green Co
Helwan, Cairo, EgyptWork Experience
It Help-desk EngineerPart Time
Green Co
Aug 2020 - Present -4 yrs, 10 months
Egypt , Cairo
- Job Details:Installs, troubleshoots, services, related PC software, telephones, cables, and connectors.
Back Office AgentFull Time
Teleperformance
Jan 2020 - Aug 2020 -7 months
Egypt , Cairo
- Job Details:I follow the customer’s orders through a company’s website and then my job is to confirm the customer’s orders and then take action on the system to be able to send his orders from the stores
Technical SupportFull Time
WE
Jan 2018 - Jan 2019 -1 yr
Egypt , Cairo
- Job Details:Helping clients to fix their technical issues
Education
Bachelor's Degree in Marketing and e-commerce
Thebes AcademyJan 2013 - Jan 2017 - 4 yr
High School - Thanaweya Amma
helwan secondary school for boysJan 2013
Skills
- computer
- E-marketing
- MCSA
- Vmware
- Windows Administration
- Help desk
- Information Technology (IT)
- Windows Server 2016
- Troubleshooting
- excel
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
MCSA
COURSERA·2020ICDL
thebas academy·2016icdl
thebas academy·2016