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Kareem Mohamed Samy

Call Center Agent at Alex Bank

Nasr City, Cairo, Egypt

Work Experience

  • Call Center AgentFull Time

    Alex Bank

    Dec 2023 - Present -1 yr, 6 months

    • Collection AgentFull Time

      Abu Dhabi Islamic Bank - Egypt

      Mar 2022 - Sep 2022 -6 months

      • Job Details:Developing debt collection strategies and plans Contacting debtors by telephone to enact and negotiate debt recovery Searching publicly available databases to track down defaulters, including Credit information, background checks, and loan documents Negotiating settlements to receive payment on a certain percentage of the debt Initiating legal and repossession proceedings if debt recovery fails
    • Order TakerFull Time

      Buffalo Burger

      Feb 2021 - Aug 2021 -6 months

      • Job Details:Accepting calls from customers, taking their orders, and entering their data onto our system
    • Applications CoordinatorFull Time

      Dukes

      Apr 2020 - Jan 2021 -9 months

      • Job Details:Brunch Sales Creating customers upon their arrival Assist clients in identifying their needs and recommend right product passed on their preference , up sell to clients and make catering deals and special parties Call Center Answer calls, let customers place orders, and reserve items Applications Coordinator Making reservations and accepting online orders Refresh our apps with brunch‑ready items Report how many orders we fulfilled
    • Education

      • Diploma in Accounting

        Ain Shams University (ASU)

        Jan 2022 

      • Bachelor's Degree in Commerce

        Ain Shams University (ASU)

        Jan 2018 - Jan 2022 - 4 yr

      Skills

      • Call Center
      • Time Management
      • Adaptability
      • Computer Skills
      • Microsoft Office
      • Data Entry
      • Accounting

      Languages

      • Arabic

        Fluent
      • English

        Advanced
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