
Kareem Mohamed Samy
Call Center Agent at Alex Bank
Nasr City, Cairo, EgyptWork Experience
Collection AgentFull Time
Abu Dhabi Islamic Bank - Egypt
Mar 2022 - Sep 2022 -6 months
- Job Details:Developing debt collection strategies and plans Contacting debtors by telephone to enact and negotiate debt recovery Searching publicly available databases to track down defaulters, including Credit information, background checks, and loan documents Negotiating settlements to receive payment on a certain percentage of the debt Initiating legal and repossession proceedings if debt recovery fails
Order TakerFull Time
Buffalo Burger
Feb 2021 - Aug 2021 -6 months
- Job Details:Accepting calls from customers, taking their orders, and entering their data onto our system
Applications CoordinatorFull Time
Dukes
Apr 2020 - Jan 2021 -9 months
- Job Details:Brunch Sales Creating customers upon their arrival Assist clients in identifying their needs and recommend right product passed on their preference , up sell to clients and make catering deals and special parties Call Center Answer calls, let customers place orders, and reserve items Applications Coordinator Making reservations and accepting online orders Refresh our apps with brunch‑ready items Report how many orders we fulfilled
Education
Diploma in Accounting
Ain Shams University (ASU)Jan 2022
Bachelor's Degree in Commerce
Ain Shams University (ASU)Jan 2018 - Jan 2022 - 4 yr
Languages
Arabic
FluentEnglish
Advanced