Kareem Salah

Training SpecialistFull Time

• Job Details:• Manage and organize work shops • Selecting and hiring instructors Suitable for each workshop • Collaborating with instructors to develop workshop material • Setting candidate perquisite criteria for each training workshop • Filtering and selecting candidates according to criteria • Creating trainee feedback questionnaire and updating training accordingly

Senior TrainerFull Time

• Job Details: Provide all new company staff with a broad and consistent understanding of the company’s values, products, processes and people.  Delivering Product knowledge training to new retail sales personnel. Designing and delivery of skills training: • Leadership Skills • Telephone Skills  Working with departments for creating effective training material to address training needs. • Designed product knowledge material for Corporate Sales • Telephone Skills for customer Service • Communication Skills  Designing training material in accordance with corporate needs.  Handling day to day training admin tasks  Designing on-line self-explanatory technical training material for retail field staff.  Updating training material as directed by chain of command.  Designed and delivered technical refresher material (Product Knowledge and corporate process)  Preparing staff assessment forms following completion of training for discussion and analysis with chain of command.  Conducting training about new products for CIL staff.  Providing training evaluation forms to report findings to chain of command.  Maintaining accurate records and filing systems for training activities.