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Karim Refaat Fathi

PMS Global Support Associate at Advanced Computer Technology (ACT)

Mohandessin, Giza, Egypt

Work Experience

  • PMS Global Support AssociateFull Time

    Advanced Computer Technology (ACT)

    Jul 2023 - Present -1 yr, 11 months

    Egypt , Giza

    • Job Details:A Technical Support Engineer is responsible for providing technical support to clients in person and remotely. Giving such assistance means that it’s all about solving problems from the moment they call the customer service line until the caller’s issues are resolved.
  • Education

    • Bachelor's Degree in Faculty of tourism and Hotels and management

      Suez Canal University (SCU)

      Jan 2021 

    Skills

    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • German

      Beginner

    Training & Certifications

    • Traffic officer

      Egyptair Airport·2023
    • Front desk

      Grand Hotel·2019
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