Kareem Hafez
Office Manager/Chairman's Executive Secretary at Venus International Free Zone/Venus International Import & Export
Cairo, EgyptWork Experience
Executive Secretary / Office Manager To CEOFull Time
Al Nasser Holding Company
Jan 2021 - Present -4 yrs, 5 months
Saudi Arabia , Jeddah
- Job Details:provides executive support in a one-on-one working relationship. Serves as the primary point of contact on all matters pertaining to the Office. Serves as a liaison to the board of directors and senior management teams; organizes and coordinates executive outreach and external relations efforts; and oversees special projects. The ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. Able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion. Completes a broad variety of administrative tasks for the CEO including managing calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging travel plans, itineraries, and agendas; and compiling documents for travel-related meetings. • Plans, coordinates, and ensures the CEO's schedule is followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the CEO's time and office. • HR role, posting job vacancies online via Bayt, LinkedIn, newspapers, etc. Conduct interviews and interview arrangements and evaluation via zoom and Microsoft teams. • Translation from English to Arabic and vice versa, and proof reading. • Accomplished a whole new website, company profile, and data base for the company, by hiring a motion graphic designer, content creator, purchased photos and videos and gathered company data base and logos of the company from scratch. • Deep research for information worldwide. • Communicates directly, and on behalf of the CEO, with Board members, staff, and others, on matters related to CEO. • Researches, prioritizes, and follows up, including sensitive or confidential matters. Determines appropriate course of action, referral, or response. • Provides a bridge for smooth communication between the CEO’s office and internal departments; demonstrating leadership to maintain credibility, trust, and support with senior management staff. • Works closely and effectively with the CEO to keep him well informed. • Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CEO's ability to effectively lead the company. • Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
Office Manager/Chairman's Executive SecretaryFull Time
Venus International Free Zone/Venus International Import & Export
Aug 2018 - Present -6 yrs, 10 months
Egypt , Giza
- Job Details:•Maintains administrative staff by recruiting, selecting ,orienting, and training employees maintaining a safe and secure work environment; developing personal growth opportunities. •Accomplished staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. •Provides supplies by identifying needs for reception, switchboard, mailroom ,and kitchen; establishing policies, procedures, and work schedules. •Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices. Acting as a first point of contact: dealing with correspondence and phone calls. Managing Chairman's calendar and organizing meetings and appointments, often controlling access to the Chairman. Booking and arranging travel, transport and accommodation. Organizing events and conferences calendar. Reminding the Chairman of important tasks and deadlines. Tracing and following up on the pending tasks. Typing, compiling and preparing reports, presentations and correspondence. Managing databases and filing systems. Implementing and maintaining procedures/administrative systems. liaising with staff, suppliers and clients. Maintaining Chairman's office supplies. Maintaining CB for Chairman's contacts. Translating letters when requested. Solving personal drivers problems and handle their requests. Handling his personal assists, cars and drivers. Following up on Engineering unfinished stuff inside the company.
BLUMBERG Capital Partners
Jan 2016 - Feb 2018 -2 yrs, 1 month
Egypt
- Job Details:• Personal assistant role. (Administrative, Translator and interpreter for the CEO and other native American engineers, Appointments, Correspondence, Errands, Events, Event Planning, Filing, Implementing Procedures, Maintaining Schedules, Meetings, Office Management, Project Management, Research, Scheduling, Taking Dictation, Taking Messages, Taking Notes, Travel Arrangements and Travel Planning). Able to process sensitive data and handle all correspondence and dictation with compromised integrity and confidentiality. Can easily build rapport with clients, vendors, both in person and in writing. Always maintains a positive and consummately professional demeanour, with ability to instil the trust and engagement of others. • Public relation and company representative role. (appointed by the company to speak on its behalf, as the CEO and engineers were Americans and used to come to Egypt for few days and travel back. Meeting with Government officials (Minister of supply, Prime minster, Army Generals, and their associates). dealing with enquiries from the public, the press, and related organizations. speaking publicly at interviews, press conferences and presentations. Analysing and translating media coverage. Arranging Events with high profile guests and Media coverage. • Assistant Project Manager role. Supervising on installing 92 Systems in 92 different sites around the country. Assisting in assembling and installation of a command and control center based in Cairo to connect and control the 92 sites. Trouble shooting software issues in the 92 sites with the company in USA over the phone and online. Managing the Engineering consultant office and the subcontractors working on installation and wiring in order to achieve the Project insight. And Managing a Group of 10 Employees.
Business development assosiateFull Time
BLUMBERG Capital Partners
Jan 2014 - Dec 2015 -1 yr, 11 months
Egypt , Cairo
- Job Details:- Identifies and helps to develop strategic relationships with partners or potential customers. - Assists in the development of a strong pipeline of new customers and projects in accounts through direct or indirect customer contact and prospecting. Works with marketing, sales, and product development teams to implement business development initiatives. - Coordinate appointments, meetings and calls between customers and senior management for business expansions and new opportunities. - Manage customer meetings with internal teams for project development and delivery activities. - Maintain a database of potential customer’s contact numbers and emails. - Assist business development team in creating business plan, business model, project budget and scope of work. - Assist senior management in deal negotiations, contract development, due diligence and other business development projects. - Work closely with internal team to deliver business services with high level of customer satisfaction. - Assist in achieving targeted revenues from current and new customers.
Education
Language and translation in English Language
El maaref Higher instituteJan 2001 - Jan 2005 - 4 yr
Skills
Languages
English
FluentArabic
FluentFrench
Beginner
Training & Certifications
Interpersonal Communication
PMI institute·2020Leading Productive Meetings
PMI institute / NASBA·2020Leading Productive One-on-One Meetings
PMI institute / NASBA·2020Time Management Fundamentals
PMI institute / NASBA·2020Administrative Professional Tips course
LinkedIn·2020Administrative Professional Foundations
LinkedIn·202015 Secrets Successful People Know about Time Management
LinkedIn·2020S2 global surveillance and security software Training and business meetings in the United States
BLUMBERG CAPITAL PARTNERS·2015“Guest Privacy” training, “Guest recognition” and “Civil Defense”
Ministry of tourism and (AH&LA) U.S.A Organization. ·2008“Ahlla” training course for front office and communication skills
Ministry of tourism and (AH&LA) U.S.A Organization. ·2007