
Kareem MohyEldin
Operations Fleet Manager
Alibrahimiyyah, Alexandria, EgyptWork Experience
Director of OperationsFull Time
Fmt Tourism Company
Jan 2011 - Jan 2013 -2 yrs
- Job Details:• Follow-up licenses and work permits and yacht trips • Follow the maintenance of yachts and validated for the implementation of security trips • bring all the requirements of processing of orders for yachts eat drinks and spare parts for the implementation of the trips • Supervising the service crew and good treatment for customers during trips
Operations SupervisorFull Time
Mermaid Maritime and International Trade
Jan 2008 - Jan 2011 -3 yrs
Egypt , Alexandria
- Job Details:• Follow-up loading and unloading of the company's commercial vessels • preparation and clearance papers necessary for the entry and exit of ships to ports • prepare and send and follow up policyholders shipments • Follow-up and bring orders for ships • Follow-up of all members of the communications center and control them. • Develop ways and methods of workflow within the communications center. • responsible for the distribution, organization and follow-up to the responsibilities of individuals within the call center. • responsible for the development of methods of solving the problems that you may encounter center communication management and follow-up with the Legislators. • responsible for developing plans and proposals for the development of the communications center down according to the needs of the communications center. • responsible for reports from the communications center for management and ensure that they have full and accurate information and correct • responsible for maintaining the evaluation and follow-up and motivate call center personnel. • responsible for monitoring the need for cars in coordination with the Chief Operating Officer. • responsible for follow-up reply to management decisions to the reports. • responsible for follow-up attendance for all members of the communications center and coordinate their vacations and comfort.
IT EngineerFull Time
Fast Touristic Transport
Jan 2004 - Jan 2008 -4 yrs
Egypt , Alexandria
- Job Details:• follow up the work of computers , peripherals and software installation . • diagnose malfunctions computers and software and perform maintenance . • develop and modernize the computers and software. • Computer Maintenance extensions (such as printers , scanners ( . • implementation of maintenance requests and prepare the necessary reports . • Conduct periodic preventive maintenance . • Provide technical support to computer users . • monitor and follow up the application of the Occupational Safety and Health . • Study and assess the financial costs of the projects within the information network . • Prepare for systems designs information systems. • Presentation of preliminary designs on the beneficiaries to take approval. • Develop plans for information systems networks . • application and observance of standards of security and universal protection of information systems networks . • assess the technical and financial offers for the information systems networks . • take into account developments in information systems and networks working out. • Follow-up work on information networks . • Develop network of information , as needed. • preparation of the technical work reports . • Develop operational plans commensurate with the requirements of the work . • Determine the systems and equipment necessary current and future work. • installation and operating systems . • Maintenance of operating systems. • Documentation of operating systems and amendments thereto. • Monitoring and control of operating systems and software. • the preparation of the study to measure the effectiveness of the devices and how to improve their performance . • modify the operating plan commensurate with the work requirements. • Trouble on operating systems with the relevant authorities to fix it. • expressing advice relating displays on the issues and is located within a specialist. • receive calls and data entry technician and accurately through an appropriate time. • Follow-up the distribution of work orders around the clock in collaboration with Supervisor • may be required to assist a member of a future calls for help assistant official guidance on customer follow-up order of the Supervisor .
Education
Bachelor's Degree in Computer Science
Egypt's Institute for Graduate StudiesJan 2007
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
IT certification supported Microsoft (IT Professional)
Alexandria·2011Certificate ICDL Computer (ICDL)
Alexandria·2009