Kareem Mohamed

Paymob Solutions

• Enterprise Sales SupervisorFull Time

  Jan 2023 - Present -2 yrs, 5 months

  • Job Details:- Responsible for providing daily reports regarding the performance and volumes of our key accounts. - Managing to find and acquire new leads with the same High Growth background. - The main point of contact between key merchants and internal teams. - Taking care of key merchants' requests, whether commercially or operationally. - Creating a quarter plan for the team, to achieve targets and milestones. - Cross-selling products that fit our client and his needs. - Managing key merchant's Mega campaigns with our payment provider partners.
• Senior Key Account Manager - EnterpriseFull Time

  Jul 2022 - Dec 2022 -5 months

  • Job Details:- Building a long-term strategy that can deliver significant value over time. - Managing campaigns during the whole year across all accounts and partners. - Handling high-growth prospect accounts, and setting strategies to grow. - Analysing key account's performance, and reassuring achieving targets.
• Senior Account ManagerFull Time

  Nov 2021 - Jul 2022 -8 months

  • Job Details:- Generate sales among client accounts, including upsetting and cross-selling. - Operates as the point of contact for assigned customers. - Develop and maintain long-term relationships with accounts. - Making sure clients receive requested products and services in a timely fashion.
• Account ManagerFull Time

  Dec 2020 - Nov 2021 -11 months

  Egypt , Cairo

  • Job Details:- Generate sales among client accounts, including upsetting and cross-selling. - Operates as the point of contact for assigned customers. - Develop and maintain long-term relationships with accounts. - Making sure clients receive requested products and services in a timely fashion.

Talabat

• Logistics CoordinatorFull Time

  Aug 2020 - Jan 2021 -5 months

  • Job Details:- Assigning riders to deliver orders at the right time in 7 different countries with a specific schedule. - Fixing and troubleshooting any tech issue facing the rider. - Report customer complaints and escalate issues when necessary to prevent potential churn.
• Partner Support SpecialistFull Time

  Jan 2020 - Aug 2020 -7 months

  Egypt , Cairo

  • Job Details:- Report customer complaints and escalate issues when necessary to prevent potential churn. - Collect and analyze feedback after completing customer inquiries. - Ability to determine customer needs and provide appropriate solutions.