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Kareem Maged

Policy administrator

Haram, Giza, Egypt

Work Experience

Globemed Egypt

  • Policy administratorFull Time

    Feb 2020 - Oct 2023 -3 yrs, 8 months

    Egypt , Cairo

    • HR & Broker specialistFull Time

      Jun 2019 - Feb 2020 -8 months

      Egypt , Cairo

      • Technical support specialist , Customer service specialistFull Time

        Dec 2017 - Jun 2019 -1 yr, 6 months

        Egypt , Cairo

      • Customer service specialistFull Time

        Orange

        May 2014 - May 2016 -2 yrs

        Egypt , Giza

        • Job Details:Handle all the customers inquiry by phone

        • Education

        • Bachelor's Degree in Management information system

          Thebes Academy

          Jan 2010 - Jan 2014 - 4 yr

        • High School - Thanaweya Amma

          Ahmed Lotfy military secondary schools.

          Jan 2010 

        Skills

        • CRM
        • Technical Support
        • handling skills
        • Customer Care
        • Medical Insurance
        • i gem system
        • Computer Skills
        • Microsoft Office
        • Account Management

        Languages

        • Arabic

          Fluent

        • English

          Advanced

        Training & Certifications

        • Professional diploma specialized in medical insurance

          Insurance Institute of Egypt·2022

        • Stress Management

          GlobeMed Egypt·2020

        • Time Management

          GlobeMed Egypt·2020

        • Client Relation (TPA – Client)

          GlobeMed Egypt·2019

        • Scheme Administration

          GlobeMed Egypt·2019

        • Basic Concepts of Insurance

          GlobeMed Egypt·2019

        • Customer Care

          GlobeMed Egypt·2019

        • Problem Solving & Decision Making

          GlobeMed Egypt·2018

        • Business Etiquette

          GlobeMed Egypt·2018

        • E-Mail Etiquette

          GlobeMed Egypt·2018

        • The role of a Third Party Administrator

          GlobeMed Egypt·2018
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