
Karim Hussein
Finance Assistant Manager at Talabat
Haram, Giza, EgyptWork Experience
Finance Assistant ManagerFull Time
Jan 2023 - Present -2 yrs, 6 months
Egypt , Cairo
- Job Details:Leading an amazing team from 6 accountants and finance admin, responsible for: • Accounts receivables & General Ledger. • E Invoice & E Receipt handling with ETA portal • Prepare Aging, Customer, Sales & revenue statistics reports. • Customers clearing and reconciliation. • Bank transactions reconciliation. • Fixed assets & depreciation accounting treatment. • ICs invoicing. • Organize month-end annual closings activities. • Analyzing weekly/monthly Logistics and Marketplace P&L (Impacts against budget). • Cost control for own delivery project. • Design new financial reports for the new operations projects. • Issue commission revenue and NCR invoices through the billing system. • Design new financial reports for the new operations projects. • Examining financial records to check for accuracy. • Cash on delivery (COD) reconciliations. • Responding to financial inquiries by gathering and interpreting data. • Controlling logistics warehouse and tracking the stock.
Senior Financial AccountantFull Time
Mar 2020 - Dec 2023 -3 yrs, 9 months
Egypt , Cairo
- Job Details:1. Analyzing weekly/monthly Logistics and Marketplace P&L (Impacts against budget). 2. Cost control for own delivery project. 3. Design new financial reports for the new operations projects. 4. Issue commission revenue and NCR invoices through the billing system. 5. Audit all the daily reconciliations steps and processes. 6. Design new financial reports for the new operations projects. 7. Examining financial records to check for accuracy. 8. Responding to financial inquiries by gathering and interpreting data. 9. Controlling logistics warehouse and track the stock.
Senior Reconciliation OfficerFull Time
Oct 2019 - Mar 2020 -5 months
Egypt , Cairo
- Job Details:1. Own Delivery project's Weekly/Monthly Financial Reporting. 2. Analyzing weekly/monthly Logistics and Marketplace P&L (Impacts against budget). 3. Cost control for own delivery project. 4. Daily follow-up on canceled/returned orders. 5. Audit all the daily reconciliations steps and processes. 6. Review all own delivery invoices and confirm their bank transfers with the accounting team. 7. Responsible for OD riders' petty cash settlements. 8. Review and approve canceled orders credit notes based on vendors' contract terms. 9. Design new financial reports for the new operations projects. 10. Monthly Otlob Wallet Credit transactions reconciliations. 11. Review new vendors' contracts and make sure those vendors have the right CMS configuration. 12. Aligning with the legal team for OD riders suppliers contracts and documentation cycle.
Reconciliation OfficerFull Time
Dec 2018 - Sep 2019 -9 months
Egypt , Giza
- Job Details:1. Daily reconciliation for delivered orders with delivery providers/riders that starting from extracting reports from Hurrier system to match it against Looker reports to make sure that all orders are included there and if not. 2. Daily review for canceled/returned orders. 3. Reconcile and verify bank / Fawry deposits and payments that being paid by suppliers to make sure that the collected amounts are reflected successfully on the suppliers outstanding balances. 4. Otlob’s vocal point with all OD riders supplier for any financial inquiry. 5. Pushing on the rider’s suppliers to ensure all collected orders are deposited in Fawry during the reconciliations. 6. Review cancelled orders credit notes. 7. Steward OD daily cash flow and riders fraud cases.
Real-Time AnalystFull Time
- Job Details:Responsible for real-time and/or intraday management of resources to ensure the correct number of agents at the right times are ready to answer an accurately forecasted volume of incoming calls at the desired PCA/SL. Monitors site to ensure optimal staffing levels. Analyzes reports with the result of making recommendations for adjusting staffing levels to meet departmental productivity and profitability goals. Ensures that all reports originating from the department are accurate and reliable. Analysing reports outcomes and recommend actions to maintain operation gaps.
Workforce SpecialistFull Time
Nov 2014 - Nov 2016 -2 yrs
Egypt
- Job Details:Schedule employees' shifts and Breaks. Handling Planned and Unplanned leaves for The Call Center. Reporting daily figures for The Call Center (CMS/ Hyperion). Call Center Real Time Management through CCPulse. Schedule Reporting through Genesys WFM tool. Prepare time sheets and Adherence reports. Maintain Service Level (SL) for the CC's Retails. Reporting the technical issues to IS Supervision Team.
Customer Service AgentFull Time
Nov 2013 - Oct 2014 -11 months
Egypt
- Job Details:Support the customers and handle their inquiries. Supporting Shadowing Team (Train the new employees). Coaching the team members to new products and promotions. Run Team's performance and staff to improve the quality.
Education
Bachelor's Degree in Commerce
Cairo University (CU)Jan 2008 - Jan 2012 - 4 yr
Languages
Arabic
FluentEnglish
Advanced