
Kareem Haridy
Account Manager
New Cairo, Cairo, EgyptWork Experience
Account ManagerFull Time
- Job Details:Develop and maintain strong relationships with key clients. Identify new business opportunities and generate leads. Prepare and deliver effective presentations to potential clients. Collaborate with internal teams to ensure customer satisfaction and resolve any issues or concerns. Meet and exceed sales targets set by the organization.
Telesales SpecialistFull Time
_VOIS Ireland
Mar 2019 - Aug 2022 -3 yrs, 5 months
Egypt , Cairo
- Job Details:Conducted outbound calls to prospective clients, effectively promoting products and services. Consistently met and exceeded sales quotas, contributing to team success. Handled customer inquiries, resolved issues, and provided exceptional customer service.
Technical SpecialistFull Time
_VOIS UK
Jun 2018 - Jan 2019 -7 months
Egypt , Cairo
- Job Details:Answer incoming calls from customers experiencing technical problems. Diagnose the problem and identify the best solution. Escalate difficult problems to more experienced support personnel. Document all customer interactions and problem resolutions.
Education
Bachelor's Degree in English Literature and Translation
International institute for LanguagesJan 2018 - Jan 2022 - 4 yr
Achievements
Sales Excellence Award, _VOIS (2021)
Skills
- CRM System
- Microsoft Word
- Telecommunication
- Outbound Calls
- Telesales
- Microsoft Outlook
- Communication
- Microsoft Excel
- Negotiation
- Relationship Building
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Languages
Arabic
FluentEnglish
Fluent