
Kareem Emara
Technical Advisor at Vodafone UK
Omraneya, Giza, EgyptWork Experience
Inbound Sales RepresentativeFull Time
Star USA
Dec 2024 - Present -6 months
United States
- Job Details:Handle inbound calls daily Identify customer needs and recommend appropriate products/services Build rapport with customers and maintain strong relationships Meet or exceed sales targets and performance metrics Record customer interactions and transactions accurately in the CRM system Collaborate with other team members to drive overall sales and customer satisfaction
Technical AdvisorFull Time
Vodafone UK
Jan 2018 - Present -7 yrs, 5 months
- Job Details:Acting as an equivalent to an engineer Handling complicated technical and system issues for home broadband consumers Dealing professionally with consumer customers and in a good manner
Education
Bachelor's Degree in Accounting
Cairo University (CU)Jan 2017
Skills
- Client Support
- Telesales
- Customer Support
- Customer Service
- Communication skills
- CRM System
- CRM
- Chat Support
- Inbound Calls
- Customer Care
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Languages
Arabic
FluentEnglish
FluentGerman
Intermediate