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Kareem Emara

Technical Advisor at Vodafone UK

Omraneya, Giza, Egypt

Work Experience

  • Inbound Sales RepresentativeFull Time

    Star USA

    Dec 2024 - Present -6 months

    United States

    • Job Details:Handle inbound calls daily Identify customer needs and recommend appropriate products/services Build rapport with customers and maintain strong relationships Meet or exceed sales targets and performance metrics Record customer interactions and transactions accurately in the CRM system Collaborate with other team members to drive overall sales and customer satisfaction
  • Technical AdvisorFull Time

    Vodafone UK

    Jan 2018 - Present -7 yrs, 5 months

    • Job Details:Acting as an equivalent to an engineer Handling complicated technical and system issues for home broadband consumers Dealing professionally with consumer customers and in a good manner
  • Telemarketing AdvisorFull Time

    Exido Global Solutions

    Jan 2017 - Aug 2017 -7 months

    Egypt

    • Education

      • Bachelor's Degree in Accounting

        Cairo University (CU)

        Jan 2017 

      Skills

      • Client Support
      • Telesales
      • Customer Support
      • Customer Service
      • Communication skills
      • CRM System
      • CRM
      • Chat Support
      • Inbound Calls
      • Customer Care
      View More

      Languages

      • Arabic

        Fluent
      • English

        Fluent
      • German

        Intermediate
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