Karim Ahmed Eid

Head of eCommerceFull Time

• Job Details:-Manage and develop the e-commerce channel. -Enhance, develop and maintain proper site content and procedures and. Initiate changes to improve the online store performance. -Oversee the marketing activities related to the online shop and organizing special online promotions and marketing plans. -Use all recorded information of the sales figures, for data analysis and forward planning and forecasting. -Prepare weekly and monthly reports of E-commerce performance. -Ensure the issues and problems are solved efficiently. -Look for new online shopping opportunities and Manage the future growth of the online shop. -Ensure the customer satisfaction & feedback generation that offer every consumer the whole shopping experience and ensure that user inquiries are handled efficiently. -Ensure all parties submit their parts on time. -Be informed of market trends and forthcoming customer initiatives, while monitoring online competitors.