
Kareem Alaa Alaa
IT Engineer
Ismailia, Ismailia, EgyptWork Experience
DevOps TraineeInternship
Ministry of Communication and information technology
Jun 2024 - Nov 2024 -5 months
Egypt , Cairo
IT Application EngineerFull Time
Modad Group
Jun 2023 - Present -2 yrs
Egypt , Giza
- Job Details:•Manage and monitor ERP Apps Like (Sap, and Double Click). •(Sap, DC) Technical Administration. •Provide instructions and help the users. •Communicate with software suppliers to fulfill the organization's requirements. •SAP Management (Users and roles besides access permissions). •Follow up the full system cycle with all the departments and support users if needed. •Follow up and monitor the cloud servers for SAP and their infrastructure with our service provider (World-Posta).
IT & Security AdminFull Time
MODAD Construction
Jun 2022 - Present -3 yrs
Egypt , Cairo
- Job Details:•Diagnose and resolve hardware, software, and network issues, ensuring minimal system downtime and efficient operations. •Monitor and optimize system performance, enhancing security and operational efficiency through proactive configurations. •Provide comprehensive technical support, addressing software, hardware, and network connectivity issues via the Spiceworks cloud-based ticketing system. •Proficient in implementing and managing security solutions, including firewalls, VPNs, and antivirus software. •I am skilled in cloud technologies, virtualization, and server management with expertise in ESXI and VMware. •Set up and manage domain controllers and core services, including Active Directory (AD), DNS, and DHCP servers. •Administer printing solutions using YSoft software, managing printers and user quotas. •Manages company domains. •Oversee mail hosting services on the World-Posta platform, ensuring reliable email communication. •Manage file-sharing servers and user access permissions, ensuring secure and efficient data management. •Administer Kaspersky Antivirus across the organization, And FortiGate firewall. •Responsible for Data Center Management, including maintaining and operating switches, servers, and Network Video Recorders (NVRs). •Configure and manage network switches, including VLAN setup and inter-VLAN routing to optimize network segmentation and performance. •Implement and maintain Access Control Lists (ACLs) to enhance network security by regulating traffic flow and controlling access. •Enforce port security policies on switches to prevent unauthorized devices from accessing the network, ensuring secure connectivity.
Operation CoordinatorFreelance / Project
Beacon Fintrain
Nov 2020 - Jan 2021 -2 months
Egypt , Ismailia
- Job Details:Facilitating cross-channel feedback from customers and employees to management and executive teams Working with team leaders, managers, and department heads to learn departmental needs and goals Ensuring that all activities conform to local, federal, industry, and company standards Observing, reviewing, and analyzing processes to identify inefficiencies and areas where improvements could be made Identifying and resolving any problems in the production process
Education
Bachelor's Degree in Computers and Informatics
Suez Canal University (SCU)Jan 2016 - Jan 2020 - 4 yr
High School - Thanaweya Amma
Marshal Ahmed Ismail Military Secondary SchoolJan 2016
Skills
- Cisco CCNA
- MCSA
- Programming Language
- Windows Operating System
- Cloud Computing
- AWS Cloud
- Technical Support
- HelpDesk
- Computer Science
- Microsoft Office
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Languages
English
AdvancedGerman
Beginner
Training & Certifications
AWS Cloud Practitioner
Amazon Web Services·2024MCSA 2019
Self Study·2022CCNA 200 - 301
Self Study·2022Operating Systems and You: Becoming a Power User
Coursera·2020The Bits and Bytes of Computer Networking
Coursera·2020Technical Support Fundamentals
2020