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Kareem Alaa Alaa

IT Engineer

Ismailia, Ismailia, Egypt

Work Experience

  • DevOps TraineeInternship

    Ministry of Communication and information technology

    Jun 2024 - Nov 2024 -5 months

    Egypt , Cairo

    • IT Application EngineerFull Time

      Modad Group

      Jun 2023 - Present -2 yrs

      Egypt , Giza

      • Job Details:•Manage and monitor ERP Apps Like (Sap, and Double Click). •(Sap, DC) Technical Administration. •Provide instructions and help the users. •Communicate with software suppliers to fulfill the organization's requirements. •SAP Management (Users and roles besides access permissions). •Follow up the full system cycle with all the departments and support users if needed. •Follow up and monitor the cloud servers for SAP and their infrastructure with our service provider (World-Posta).
    • IT & Security AdminFull Time

      MODAD Construction

      Jun 2022 - Present -3 yrs

      Egypt , Cairo

      • Job Details:•Diagnose and resolve hardware, software, and network issues, ensuring minimal system downtime and efficient operations. •Monitor and optimize system performance, enhancing security and operational efficiency through proactive configurations. •Provide comprehensive technical support, addressing software, hardware, and network connectivity issues via the Spiceworks cloud-based ticketing system. •Proficient in implementing and managing security solutions, including firewalls, VPNs, and antivirus software. •I am skilled in cloud technologies, virtualization, and server management with expertise in ESXI and VMware. •Set up and manage domain controllers and core services, including Active Directory (AD), DNS, and DHCP servers. •Administer printing solutions using YSoft software, managing printers and user quotas. •Manages company domains. •Oversee mail hosting services on the World-Posta platform, ensuring reliable email communication. •Manage file-sharing servers and user access permissions, ensuring secure and efficient data management. •Administer Kaspersky Antivirus across the organization, And FortiGate firewall. •Responsible for Data Center Management, including maintaining and operating switches, servers, and Network Video Recorders (NVRs). •Configure and manage network switches, including VLAN setup and inter-VLAN routing to optimize network segmentation and performance. •Implement and maintain Access Control Lists (ACLs) to enhance network security by regulating traffic flow and controlling access. •Enforce port security policies on switches to prevent unauthorized devices from accessing the network, ensuring secure connectivity.
    • Operation CoordinatorFreelance / Project

      Beacon Fintrain

      Nov 2020 - Jan 2021 -2 months

      Egypt , Ismailia

      • Job Details:Facilitating cross-channel feedback from customers and employees to management and executive teams Working with team leaders, managers, and department heads to learn departmental needs and goals Ensuring that all activities conform to local, federal, industry, and company standards Observing, reviewing, and analyzing processes to identify inefficiencies and areas where improvements could be made Identifying and resolving any problems in the production process
    • Education

      • Bachelor's Degree in Computers and Informatics

        Suez Canal University (SCU)

        Jan 2016 - Jan 2020 - 4 yr

      • High School - Thanaweya Amma

        Marshal Ahmed Ismail Military Secondary School

        Jan 2016 

      Skills

      • Cisco CCNA
      • MCSA
      • Programming Language
      • Windows Operating System
      • Cloud Computing
      • AWS Cloud
      • Technical Support
      • HelpDesk
      • Computer Science
      • Microsoft Office
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      Languages

      • English

        Advanced
      • German

        Beginner

      Training & Certifications

      • AWS Cloud Practitioner

        Amazon Web Services·2024
      • MCSA 2019

        Self Study·2022
      • CCNA 200 - 301

        Self Study·2022
      • Operating Systems and You: Becoming a Power User

        Coursera·2020
      • The Bits and Bytes of Computer Networking

        Coursera·2020
      • Technical Support Fundamentals

        2020
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