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Kareem Ahmed Al Zayady

Sales Chief at istikbal for furniture

Heliopolis, Cairo, Egypt

Work Experience

  • Sales ChiefFull Time

    istikbal for furniture

    Mar 2019 - Present -6 yrs, 3 months

    Egypt , Cairo

    • Job Details:•Present, promote and sell products/services using solid arguments to existing and prospective customers. •Establish, develop and maintain positive business and customer relationships. •Expedite the resolution of customer problems and complaints to maximize satisfaction. •Achieve agreed upon sales targets and outcomes within schedule. •Coordinate sales effort with team members and other departments. •Continuously improve through feedback.
  • Customer Service Team LeadFull Time

    Oppo Egypt

    Oct 2015 - Feb 2019 -3 yrs, 4 months

    Egypt , Cairo

    • Job Details:•Take ownership of customers issues and follow problems through to resolution. •Develop service procedures, policies and standards. •Analyse statistics and compile accurate reports. •Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment. •Keep accurate records and document customer service actions and discussions.
  • Education

    • Bachelor's Degree in accunting

      Ain Shams University (ASU)

      Jan 2014 - Jan 2018 - 4 yr

    Skills

    • Customer Service
    • Technical Support
    • CRM System
    • Software Troubleshooting
    • Time Management
    • Communication
    • Flexible and adaptable
    • Community Management
    • Customer Support
    • English
    View More

    Languages

    • Arabic

      Fluent
    • English

      Intermediate

    Training & Certifications

    • Digital Marketing Diploma

      Canadian Chamber in Cairo·2022
    • Master your digital marketing career (workshop)

      Youth For Development·2022
    • Digital Marketing Foundation (Challenger Track)

      FWD (UDACITY)·2022
    • PFA (Professional Finance Accountant)

      International academy for training·2019
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