Kareem Abdel-Hady

Full-Stack Software DeveloperFull Time

• Job Details:• Developed, Documented, Tested and Deployed 30+ major features in a major rework of SARSGRID applications using Angular, .Net, and MSSQL such as customized appointment booking systems, and automated login. • Developed, Documented, Tested and Deployed 80+ minor features varying from sorting, filtering and renaming. • Over 200 major and minor bugfixes across the suite of applications including legacy versions. • Attended meetings with clients directly to quicken the development cycle and act according to accurate information in a timely manner.

.NET Technical SupportFull Time

• Job Details:• Provided technical support for over 100 Universities across USA and Other countries and closing over 200 Tickets for SARSGRID applications. • Received a positive 100% rating from over 130 reviews. • Created instructions and tutorials for newly hired agents. • Assisted in increasing the client-base through going the extra mile by adding minor features. • Worked on fixing bugs in both the Backend and Front-End using .Net, Angular, and MSSQL.

International Technical Support AdviserFull Time