Basic Info

Ahmed Kamhawy

Less than 1 year

Tanta, Egypt

Bachelor's Degree

Entry level

Work Experience

It Helpdesk at Hegazy Group

Experience Details

It Helpdesk

IT/Software Development

Entry Level

N/A


Company Details

Hegazy Group

Tanta, Egypt

More than 1000 employees

Agriculture/Fishing/Farming

http://www.hg-egypt.com/

Mar 2017 to present (4 months)
Technical support Golden Q at Te Data

Experience Details

Technical support Golden Q

IT/Software Development

Entry Level

N/A


Company Details

Te Data (multinational)

Cairo, Egypt

More than 1000 employees

Information Technology Services

N/A

Jan 2017 to Mar 2017 (2 months)

Education

BA Degree in Aviation

Education Details

BA Degree

Aviation

Egyptian Aviation Academy, Egypt

A / Excellent / 85 -100%

N/A

N/A

Egyptian Aviation Academy
2010 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Tanta High School

Egypt

2009

A / Excellent / 85 -100%

N/A

Tanta High School
2009

Certifications

Certificate details

Aviation English language proficiency

Aug 2013

4 out of 6

N/A

N/A

Egypt Air

N/A

Training and Courses

Training/Course Details

Customer Service Training

Oct 2016

ALISON

the basic concepts of customer service and dives into effective customer service techniques and practices

CCNA at YAT
Dec 2016

Training/Course Details

CCNA

Dec 2016

YAT

N/A

Training/Course Details

English language

Aug 2014

Egypt Air

N/A

MCSA at YAT
Jan 2017

Training/Course Details

MCSA

Jan 2017

YAT

N/A

This profile is fresh!
Last update 2 days ago.

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Profile Skills and Keywords

AgricultureAnalyticalAndroidArabicAvayaAviationAviation English Language ProficiencyCCNACisco Routers And SwitchesCisco Routing And SwitchingCultureCustomer ServiceCustomer Service TrainingEnglishEnglish LanguageFarmingFishingFootballHandles StressHard WorkerITInformation Technology ServicesIt HelpdeskMCSAMicrosoft OfficeMicrosoft WindowsNetworkingPCs And PrintersPeopleProblem SolverSocialSoftware DevelopmentSoftware/hardwareTe DataTechnical SupportTechnical Support Golden QTravelWindows Server 2012

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

Less than 1 year

Microsoft Windows

Microsoft Windows

: Advanced

: High

:

Less than 1 year

PCs and printers

PCs and printers

: Advanced

: Extreme - I love it!

:

Less than 1 year

Avaya

Avaya

: Advanced

: Extreme - I love it!

:

Less than 1 year

windows server 2012

windows server 2012

: Intermediate

: Extreme - I love it!

:

Less than 1 year

cisco routing and switching

cisco routing and switching

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Networking

Networking

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

software/hardware

software/hardware

: Advanced

: Extreme - I love it!

:

1-3 years

technical support

technical support

: Advanced

: Extreme - I love it!

:

Less than 1 year

customer service

customer service

: Intermediate

: High

:

1-3 years

windows server 2012

windows server 2012

: Intermediate

: Extreme - I love it!

:

Less than 1 year

cisco routers and switches

cisco routers and switches

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Analytical, Hard worker, Problem Solver, Social, Handles Stress

Online Presence

https://www.facebook.com/2am7awy

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