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Kamel Ahmed said Abd el fattah

Senior Operations Executive - Newgiza Sport Club

Helwan, Cairo, Egypt

Work Experience

  • Senior Operations ExecutiveFull Time

    New Giza

    Jun 2024 - Present -1 yr

    Egypt , Giza

    • Job Details:• Follow up on tenant staff inside the club and follow up on not repeating tenant violations. • Issuing entry permits to service provider for maintenance and setting appointments for them. • Ensure that all Fire and Health & safety issues are managed, including store inspections, reports, and information to tenants and required training for staff and tenants. • Coordinate with Members experience complaints and follow-up. • Assist in Coordination with the Security Supervisors to ensure the Club is protected. • Complete a daily report of all operational issues and provide a summary on a daily basis to the Club Duty Manger. • Review and supervise the Pest Control contract to assure that the site is free from pests. • Review the Landscape service contract and ensure that the plants look good at all times. • Support Marketing and Members experience in facilitating events and promotions.
  • Duty ManagerFull Time

    Talaat Moustafa Group

    Apr 2024 - Jun 2024 -2 months

    Egypt , Cairo

    • Job Details:Duty Manager - East Hub Mall
  • Customer Service AssistantFull Time

    Majid Al Futtaim

    Mar 2021 - Present -4 yrs, 3 months

    Egypt , Cairo

    • Sales AdvocateFull Time

      2b

      Aug 2020 - Mar 2021 -7 months

      Egypt , Cairo

      • Education

        • Bachelor's Degree in Accounting

          Madina Academy

          Jan 2009 

        Achievements

        Watching action movies & play sports

        Skills

        • Customer Service Management
        • Operations Executive
        • Office Operations
        • Customer Operations Performance Centre

        Languages

        • English

          Intermediate
        • Italian

          Intermediate

        Training & Certifications

        • Web Developer

          Listituto salesiano Don Bosco·2023
        • Customer Experience

          ONLINE Courses·2020
        • MCSA

          YAT center·2015
        • CCNA

          Network Center·2012
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