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Kamar Ismail El Sawy

Personal banking Enterprise Account manager at Emirates Nbd Bank

Sheraton, Cairo, Egypt

Work Experience

  • Personal banking Enterprise Account managerFull Time

    Emirates Nbd Bank

    Mar 2024 - Present -1 yr, 3 months

    Egypt , Cairo

    • Job Details:- Provide personalized financial advice and solutions to clients, including account management, loans, and investment options. -Cultivate and maintain strong client relationships to understand their financial needs and goals. - Assist clients with account opening, transactions, and resolving account issues, ensuring high levels of satisfaction. - Conduct financial needs assessments to offer tailored product recommendations and cross-sell additional services. - Monitor and manage client portfolios, providing ongoing support and adjustments based on performance and client feedback. - Ensure compliance with banking regulations and company policies, maintaining high standards of Integrity and accuracy.
  • Account ManagerFreelance / Project

    I Box KSA

    Jun 2023 - Apr 2024 -10 months

    Saudi Arabia , Riyadh

    • Job Details:. Manage a diverse portfolio of client accounts. . Ensure high levels of satisfaction and retention. . Set Developed and executed strategic plans to meet clients’ needs and objectives. . Achieve a percentage increase in account growth through proactive relationship management. . Streamline communication processes, enhancing client engagement and efficiency. . Conducted regular account reviews to identify opportunities for upselling and cross-selling. . Coordinate with internal teams to deliver tailored solutions and resolve client issues promptly. . Analyze account performance metrics to drive continuous improvement and optimize service Delivery.
  • Personal banking Enterprise account managerFull Time

    Arab Bank

    Jan 2022 - Feb 2024 -2 yrs, 1 month

    Egypt , Cairo

    • Job Details:- Provide personalized financial advice and solutions to clients, including account management, loans, and investment options. - Cultivate and maintain strong client relationships to understand their financial needs and goals. - Assist clients with account opening, transactions, and resolving account issues, ensuring high levels of satisfaction. - Monitor and manage client portfolios, providing ongoing support and adjustments based on performance and client Feedback.
  • Personal loans officerFull Time

    Ahli United Bank

    Sep 2021 - Jan 2022 -4 months

    Egypt , Cairo

    • Job Details:. Finding new leads to achieve monthly/yearly targets. . Approaching to clients with loan programs to meet their needs. . Analyze proceeded documents to make sure that they meets bank policy.
  • Education

    • Bachelor's Degree in Arts and literature

      Aswan University (ASWU)

      Jan 2013 

    Skills

    • Account Management
    • Hard Skills
    • Reading
    • Training
    • Marketing

    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • Spanish

      Beginner
    • French

      Beginner
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