Kamal Hafez Hussien
Training and Quality lead at Majorel Egypt
Dubai, United Arab EmiratesWork Experience
Training and Quality ManagerFull Time
Data Direct Group
Oct 2023 - Present -1 yr, 11 months
United Arab Emirates , Dubai
Education
License of law in Criminal law
Ain Shams University (ASU)Jan 2006 - Jan 2011 - 5 yr
High School - Thanaweya Amma
Tabary Al HegazJan 2006
Achievements
1- Training Courses: Criminal law, civil law, and international law. 2- Customer Service course at Berlitz language center. 3- launching New sites in Cairo, Alex, and Bani Suef 4- Certified IDLX 5- TOT holder 6- launching 3 sites across Egypt 7- Expert Operations Management 8- COPC Best Practices Training 9- Six Sigma Implmneted leader
Skills
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Microsoft Outlook
- Call Center
- Customer Service
- computer
- Internet
- Training
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Languages
Arabic
FluentEnglish
FluentFrench
Beginner
Training & Certifications
IDLX
Mentercise·2020IDLX
Mentercise·2020Training Needs Assessment (TNA) Strategy
Eitesal·2015Emotional-intelligence
Vodafone Egypt·2015Best Trainer
ECCO Outsourcing - Vodafone Egypt·2014Train The Trainer
Vodafone Egypt·2014Train The Trainer
Vodafone Egypt·2014Attended the first 8 levels
Berlitz language center·2012English Course
Berlitz Language Center·2011Marketing
S.A.Z·2010Sales
S.A.Z·2010Customer Service
S.A.Z·2009