Kamal Hafez Hussien
Training and Quality lead at Majorel Egypt
Dubai, United Arab Emirates- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Microsoft Outlook
Work Experience
Majorel Egypt
12 yrs
Continuous Improvement ExpertFull Time
September 2021 - August 2023 • 1 yr, 11 months
Training and Quality leadFull Time
April 2012 - Present • 12 yrs
Education
- Ain Shams University (ASU)Jan 2006 to Jan 2011 · 5 Years
License of law in Criminal law
- Tabary Al Hegaz Jan 2006
High School - Thanaweya Amma
Achievements
1- Training Courses: Criminal law, civil law, and international law. 2- Customer Service course at Berlitz language center. 3- launching New sites in Cairo, Alex, and Bani Suef 4- Certified IDLX 5- TOT holder 6- launching 3 sites across Egypt 7- Expert Operations Management 8- COPC Best Practices Training 9- Six Sigma Implmneted leader
Skills
Tools and Fields of Expertise
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Microsoft Outlook
- Call Center
- Customer Service
- computer
- Internet
- Training
- Sales
- Teaching
- Human Resources (HR)
- Sales
- Marketing
- Customer Care
- Customer Service
- Training
- Operations
- Development
- Marketing
- Business Development
- human resource
- Free Lancer
- Business Planning
- Quality Assurance
Languages
Arabic
FluentEnglish
FluentFrench
Beginner
Training & Certifications
IDLX
Mentercise·2020IDLX
Mentercise·2020Training Needs Assessment (TNA) Strategy
Eitesal·2015Emotional-intelligence
Vodafone Egypt·2015Best Trainer
ECCO Outsourcing - Vodafone Egypt·2014Train The Trainer
Vodafone Egypt·2014Train The Trainer
Vodafone Egypt·2014Attended the first 8 levels
Berlitz language center·2012English Course
Berlitz Language Center·2011Marketing
S.A.Z·2010Sales
S.A.Z·2010Customer Service
S.A.Z·2009