
Kamal Takrouri
Network Systems Engineer at al-ameen Software Solutions
Obour City, Cairo, EgyptWork Experience
Network Systems EngineerFull Time
al-ameen Software Solutions
Jan 2021 - Present -4 yrs, 5 months
Egypt , Cairo
- Job Details:Preparing the internal network for the company's clients to run the programs properly Linking branches to the main headquarters of the company's customers with the best connectivity solutions Install, configure and provision SAN storage Manage complex VMware environments, VMware hosts, clusters, vCenter, vSAN, vNSX install, configure, manage Microsoft Hyper-V Ensure security through access controls, Kaspersky Antivirus and Sophos NGFW Protect data from loss through configuration and management Veeam backup Monitor performance and maintain systems as per requirements through Zabbix monitoring & Wazuh SIEM Deploy websites and services with docker container and nginx web server Manage network servers and technology tools Upgrade systems with new releases and models Develop expertise to train staff on new technologies Build an internal wiki with technical documentation, manuals and IT policies
Network Systems EngineerFull Time
Rafeed,Atclighting
Jan 2020 - Jan 2021 -1 yr
Syria , Damascus
- Job Details:Install and configure software and hardware Manage network servers and technology tools Monitor performance and maintain systems according to requirements Troubleshoot issues and outages Ensure security through access controls, backups and firewalls Upgrade systems with new releases and models Develop expertise to train staff on new technologies Build an internal wiki with technical documentation, manuals and IT policies
IT Support Solutions SpecialistFull Time
Syriatel Mobile Telecom
Jan 2019 - Jan 2020 -1 yr
Syria , Damascus
- Job Details:Inspect, assess the IT endpoint systems and gather the requirements in order to come up with the best solutions. Research for new technologies applied worldwide that can reduce incidents solving time and enhance IT Help Desk operations. Test the feasibility of applying new technologies on IT hardware and software. Participate in design, planning and development of IT Help Desk services and solutions based on business needs. Test the implementations process of newly acquired applications.
Technical Support RepresentativeFull Time
ProTV
Jan 2018 - Jan 2019 -1 yr
Syria , Damascus
- Job Details:Helped large volume of customers every day with positive attitude and focus on customer satisfaction. Adhered to company policies and scripts to consistently achieve call-time and quality standards. Documented and detailed calls and complaints using call center's CRM database.
Education
Bachelor's Degree in Computer Science Engineer
DamascusJan 2020
Skills
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Languages
Arabic
FluentEnglish
Intermediate
Training & Certifications
Network
Linux·2020Network
Linux·2020Network
Microsoft·2019Network
Cisco·2019