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Kamal Takrouri

Network Systems Engineer at al-ameen Software Solutions

Obour City, Cairo, Egypt

Work Experience

  • Network Systems EngineerFull Time

    al-ameen Software Solutions

    Jan 2021 - Present -4 yrs, 5 months

    Egypt , Cairo

    • Job Details:Preparing the internal network for the company's clients to run the programs properly Linking branches to the main headquarters of the company's customers with the best connectivity solutions Install, configure and provision SAN storage Manage complex VMware environments, VMware hosts, clusters, vCenter, vSAN, vNSX install, configure, manage Microsoft Hyper-V Ensure security through access controls, Kaspersky Antivirus and Sophos NGFW Protect data from loss through configuration and management Veeam backup Monitor performance and maintain systems as per requirements through Zabbix monitoring & Wazuh SIEM Deploy websites and services with docker container and nginx web server Manage network servers and technology tools Upgrade systems with new releases and models Develop expertise to train staff on new technologies Build an internal wiki with technical documentation, manuals and IT policies
  • Network Systems EngineerFull Time

    Rafeed,Atclighting

    Jan 2020 - Jan 2021 -1 yr

    Syria , Damascus

    • Job Details:Install and configure software and hardware Manage network servers and technology tools Monitor performance and maintain systems according to requirements Troubleshoot issues and outages Ensure security through access controls, backups and firewalls Upgrade systems with new releases and models Develop expertise to train staff on new technologies Build an internal wiki with technical documentation, manuals and IT policies
  • IT Support Solutions SpecialistFull Time

    Syriatel Mobile Telecom

    Jan 2019 - Jan 2020 -1 yr

    Syria , Damascus

    • Job Details:Inspect, assess the IT endpoint systems and gather the requirements in order to come up with the best solutions. Research for new technologies applied worldwide that can reduce incidents solving time and enhance IT Help Desk operations. Test the feasibility of applying new technologies on IT hardware and software. Participate in design, planning and development of IT Help Desk services and solutions based on business needs. Test the implementations process of newly acquired applications.
  • Technical Support RepresentativeFull Time

    ProTV

    Jan 2018 - Jan 2019 -1 yr

    Syria , Damascus

    • Job Details:Helped large volume of customers every day with positive attitude and focus on customer satisfaction. Adhered to company policies and scripts to consistently achieve call-time and quality standards. Documented and detailed calls and complaints using call center's CRM database.
  • Education

    • Bachelor's Degree in Computer Science Engineer

      Damascus

      Jan 2020 

    Skills

    • MCSA
    • CCNA
    • VMware vSphere
    • Sophos Firewall
    • Zabbix
    • Nginx
    • RHCSA
    • Microsoft Azure
    • HelpDesk
    • Communication
    View More

    Languages

    • Arabic

      Fluent
    • English

      Intermediate

    Training & Certifications

    • Network

      Linux·2020
    • Network

      Linux·2020
    • Network

      Microsoft·2019
    • Network

      Cisco·2019
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