KS

Kamal Sameh

Customer Service Manager at Egyptian Gulf Bank

Egypt

Work Experience

  • Customer Service Manager

    Egyptian Gulf Bank

    Dec 2016 - Present -8 yrs, 6 months

    Egypt

    • Job Details:Handling multiple tasks within the branch. Revising and compiling day to day work within the bank policy. Setting targets and leading the team towards achieving present target.

  • Senior Customer Service Officer

    Bank Audi

    Jun 2012 - Dec 2016 -4 yrs, 6 months

    Egypt

    • Job Details:Handling multiple tasks, customer issues & complaints, maintaining good quality of service and achieving yearly branch targets.

  • Sales Team Leader

    Emerging Media

    Jun 2011 - May 2012 -11 months

    Egypt

    • Job Details:Achieving & over achieving monthly targets by motivating & maintaining perfect team spirit, moving sales agents in an upward slope.

  • Senior Sales Agent

    Dec 2010 - Jun 2011 -6 months

    • Job Details:Following team leader instruction & plans, obtaining required target, maintaining good communication skills and directing customers to specific points leading to a sale, support & motivate others.

    • Skills

    Languages

    • Arabic

      Fluent

    • English

      Fluent

    • French

      Intermediate
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