
Kamal Mahmoud
Student
Banha, Qalubia, EgyptEducation
Bachelor's Degree in English language and literature
Faculty of Arts, Benha UniversityJan 2020 - Jan 2024 - 4 yr
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Customer Service Foundations
LinkedIn Learning·2024Creating Positive Conversations with Challenging Customers
LinkedIn Learning·2024Critical Thinking and Problem Solving
LinkedIn Learning·2024LinkedIn Learning Essential Business Communication Skills Professional Certificate
LinkedIn Learning·2024Serving Customers Using Social Media
LinkedIn Learning·2024Customer Service: Handling Abusive Customers
LinkedIn Learning·2024Customer Service: Problem-Solving and Troubleshooting
LinkedIn Learning·2024Building Rapport with Customers
LinkedIn Learning·2024Customer Service: Serving Customers Through Chat and Text
EL Zero Web School·2024Develop Your Communication Skills and Interpersonal Influence
LinkedIn Learning·2024Zendesk Customer Service Professional Certificate
Zendesk·2024Google Docs Essential Training
LinkedIn Learning·2024Word Essential Training (Microsoft 365)
LinkedIn Learning·2024Google Sheets Essential Training
LinkedIn Learning·2024Excel Essential Training (Microsoft 365)
LinkedIn Learning·2024Communication Foundations
LinkedIn Learning·2024Communicating with Confidence
LinkedIn Learning·2024Google Slides Essential Training
LinkedIn Learning·2024