Kamal Huseen

Electrician

Team Leader

• Job Details:As a team leader, followed up with shipment and discharge representatives to ensure all shipments have been reached to the warehouse and distributed accordingly. Daily follow-up with customers to ensure shipments have been delivered safely and on time. End of day duty includes sending shipment delivery inventory and report to the concerned administration.

Service Center Technical & Supervisor

• Job Details:Received phone devices from customers, noted detailed information, scanned devices through Apple system, configured issues, and managed replacements. Provided technical training for over twenty-five Saudi employees on Apple devices and electronics. Reduced customer maintenance period and increased customer satisfaction.