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Kareem Mohsen Abdullah

Its Only a matter of prespective

Maadi, Cairo, Egypt

Work Experience

  • Branch Technical ManagerFull Time

    Telemedia Misr For Telecommunication

    Jan 2018 - Present -7 yrs, 5 months

    • Job Details: Oversee the operations of corporate IT department.  Manage staffs that upgrade and maintain company’s computer systems, including databases, mainframe systems, data communication networks and software programs.  Manage a team of administrators and installers when installing and implementing new systems.  Hire, train and evaluate IT staff, assign tasks and arrange project schedules.  Perform assessments on company systems to ensure proper operations and to identify any issues that need to be addressed.  Run IT departments and report to Chief Technical Officer (CTO).  Install and Maintain Computer Systems.  Upgrade Existing Technology.  Ensure Data Recovery.  Manage IT Staff and Operations.  Hire, train, and develop a team of IT professionals.  Interact with management and staff to provide technical assistance for continuous improvement of IT solutions.  Establish and maintain a positive, productive relationship with operational partners and staff.  Lead infrastructure builds in new facilities.  Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations.  Measure, monitor, and maintain team’s ability to meet or exceed contact and resolution Service Level Agreements (SLA).  Develop and maintain policies, procedures, and processes.  Oversee management of equipment and parts inventory.
  • Senior System AdministratorFull Time

    Telemedia Misr

    Sep 2009 - Jan 2018 -8 yrs, 4 months

    Egypt , Cairo

    • Job Details:Responsible for the technical design, planning, implementation, and the highest level of performance tuning and recovery procedures for mission critical enterprise systems. Serves as a technical expert in the area of system administration for complex operating systems. Recommends the redesign and configuration of operating systems and system applications. Investigates and analyzes feasibility of system requirements and develops system specifications. Identifies methods, solutions, and provides project leadership and management in order to provide a high level of service to the customers of the department. Performs full supervision of Operations staff.
  • Sales EngineerFull Time

    Jelecom

    Jan 2009 - Aug 2009 -7 months

    Egypt , Cairo

    • Job Details:Outdoor Marketing and sales to all kinds of engineering courses in all education areas and universities.
  • Sales RepresentativeInternship

    Time share

    Apr 2005 - Sep 2005 -5 months

    Egypt , Cairo

    • Education

      • BSc in Communication Engineering and Information Technology

        Modern Academy for Engineering and Technology (MIS)

        Jan 2001 - Jan 2007 - 6 yr

      • High School - Thanaweya Amma

        Al-Jamil Al-Ahleya

        Jan 2001 

      Activities

      • Data entry at Mobinil

        Student Activity

        Jul 2004 - Aug 2004 -1 month

      Achievements

      Building and Installing call center Data-center. Managing and developing call centers.

      Skills

      • Microsoft Windows
      • Internet
      • LAN
      • Maintenance
      • Windows Server 2008 R2
      • Troubleshooting
      • Networking
      • Network Admin
      • Technical Analysis
      • Internet Protocol (IP)
      View More

      Languages

      • Arabic

        Fluent
      • English

        Fluent

      Training & Certifications

      • ITIL 4

        self study·2021
      • Robotic Process Automation

        UiPath·2021
      • SOPHOS Endpoint detection and response (EDR) tools

        SOPHOS Online training·2021
      • CCNA

        YAT·2015
      • Introduction to MCSE

        New Horizons Egypt·2009
      • English Conversation Programme

        British Council ·2007
      • Microwave

        Telecom Egypt·2006
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