
Kareem Mohsen Abdullah
Its Only a matter of prespective
Maadi, Cairo, EgyptWork Experience
Branch Technical ManagerFull Time
Telemedia Misr For Telecommunication
Jan 2018 - Present -7 yrs, 5 months
- Job Details: Oversee the operations of corporate IT department. Manage staffs that upgrade and maintain company’s computer systems, including databases, mainframe systems, data communication networks and software programs. Manage a team of administrators and installers when installing and implementing new systems. Hire, train and evaluate IT staff, assign tasks and arrange project schedules. Perform assessments on company systems to ensure proper operations and to identify any issues that need to be addressed. Run IT departments and report to Chief Technical Officer (CTO). Install and Maintain Computer Systems. Upgrade Existing Technology. Ensure Data Recovery. Manage IT Staff and Operations. Hire, train, and develop a team of IT professionals. Interact with management and staff to provide technical assistance for continuous improvement of IT solutions. Establish and maintain a positive, productive relationship with operational partners and staff. Lead infrastructure builds in new facilities. Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations. Measure, monitor, and maintain team’s ability to meet or exceed contact and resolution Service Level Agreements (SLA). Develop and maintain policies, procedures, and processes. Oversee management of equipment and parts inventory.
Senior System AdministratorFull Time
Telemedia Misr
Sep 2009 - Jan 2018 -8 yrs, 4 months
Egypt , Cairo
- Job Details:Responsible for the technical design, planning, implementation, and the highest level of performance tuning and recovery procedures for mission critical enterprise systems. Serves as a technical expert in the area of system administration for complex operating systems. Recommends the redesign and configuration of operating systems and system applications. Investigates and analyzes feasibility of system requirements and develops system specifications. Identifies methods, solutions, and provides project leadership and management in order to provide a high level of service to the customers of the department. Performs full supervision of Operations staff.
Sales EngineerFull Time
- Job Details:Outdoor Marketing and sales to all kinds of engineering courses in all education areas and universities.
Education
BSc in Communication Engineering and Information Technology
Modern Academy for Engineering and Technology (MIS)Jan 2001 - Jan 2007 - 6 yr
High School - Thanaweya Amma
Al-Jamil Al-AhleyaJan 2001
Activities
Data entry at Mobinil
Student Activity
Jul 2004 - Aug 2004 -1 month
Achievements
Building and Installing call center Data-center. Managing and developing call centers.
Skills
- Microsoft Windows
- Internet
- LAN
- Maintenance
- Windows Server 2008 R2
- Troubleshooting
- Networking
- Network Admin
- Technical Analysis
- Internet Protocol (IP)
View More
Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
ITIL 4
self study·2021Robotic Process Automation
UiPath·2021SOPHOS Endpoint detection and response (EDR) tools
SOPHOS Online training·2021CCNA
YAT·2015Introduction to MCSE
New Horizons Egypt·2009English Conversation Programme
British Council ·2007Microwave
Telecom Egypt·2006