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Kareem Ibrahim Abdallah

Sales Supervisor at ORCA Shipping And Agencies

New Cairo, Cairo, Egypt

Work Experience

  • Sales SupervisorFull Time

    ORCA Shipping And Agencies

    Apr 2023 - Present -2 yrs, 2 months

    Egypt , Cairo

    • Job Details:- Ensure timely responses to customer inquiries, emails and requests - Perform client visits in line with the objectives set and report accordingly - Develop new business and customer opportunities - Manage the selling process to customers, including pricing and tender negotiations - Own the overall customer relationship for existing customers, as well as potential new customers - Continuously improve product knowledge and sales skills - Provide service support and claims resolution for extraordinary issues - Follow the market developments and relay to line managers - Coaching & Working together and coordinating correspondence and communication between the team members
  • SSL Export Sales Team LeaderFull Time

    CMA CGM

    Aug 2019 - Mar 2023 -3 yrs, 7 months

    Egypt , Cairo

    • Job Details:-Manage and develop the assigned portfolio; secure business and achieve objectives within the Sales Channel -Build a good understanding and relationship with key targeted customers and the assigned portfolio (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements) -Build a good understanding of all service offerings to be able to offer integrated logistics solutions -Develop customer value propositions for appropriate business opportunities. Strive for consultative sales to distinguish market presence by effectively probing and identifying needs and suggesting solutions to help customers -Follow direction settings and stay on top of business signals to secure both long-term and short-term opportunities -Communicate significant trends, price fluctuation and policies to assigned portfolio -Work closely with Customer Service, Trade & Marketing, Product and other related functions to ensure customer needs and market intelligence are updated and communicated. Coordinate and execute commercial approach in response to customer needs and the market situation -Research and understand the territory to identify and establish business contacts with potential customers -Ensure sales systems and reporting are precise and up to date for management tracking, analysis and planning
  • Senior Sales and Marketing ExecutiveFull Time

    Yang Ming Shipping Egypt S.A.E

    Apr 2018 - Jul 2019 -1 yr, 3 months

    Egypt , Cairo

    • Job Details:-Ensure constant development of Existing & new customer. -Implement established sales processes (e.g. Sales calls, Sales Pipeline, Marketing Plan, Sales Reports, etc.) -Establish good relationship with customer, which includes assistance to overall business cycle of the client to ensure continuous repeat business. -Understand overall business of the customer to be able to come across other business opportunities to up-sell or cross-sell other YM line Products and grow share of wallet -Drive the development of his portfolio Clients business and act as top-level contact -Execute sales process In a structured way via thorough identifying and understanding of Client needs and creating a value proposition, negotiate contracts, monitor adherence to agreed commitments, terms, and conditions -Grow, develop and extend Dry customers relationship with different peers on various levels - Record details of activities and customer information in Citrix -Initiate and drive processes of service level improvement.
  • Logistics SpecialistFull Time

    FLSmidth

    Jan 2018 - Mar 2018 -2 months

    Egypt

    • Job Details:-Coordinate pre-shipping instructions and maintain logs, files, and supporting documents -Handle import shipping documents including a letter of credit, certificate of origin, B/L, invoices…etc. -Anticipate and minimize any logistic risk -Review received shipments against purchase orders & following up on any discrepancies -Review LCs and manage terms negotiations -Responsible for the customs clearance, logistics & warehousing -Oversee the pick-up and transfer of shipments with appropriate partners. -Develop and maintain successful relationships with vendors and suppliers
  • Education

    • Financial And Customs Studies in Financial And Customs Studies

      Alexandria University (ALEXU)

      Jan 2006 - Jan 2012 - 6 yr

    • High School - Thanaweya Amma

      Gamal Abd El Nasser

      Jan 2006 

    Skills

    • Shipping
    • IT
    • Logistics
    • Customer services
    • Purchasing
    • Marine
    • Operations
    • Microsoft Office
    • Supply Chain

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Customer Experience Training (Caterpillar) Course nameCustomer Experience Training

      Caterpillar·2015
    • Retail Academy

      Vodafone Egypt·2013
    • Non-Banking Financial Services

      EG-Finance·2012
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