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khaled Rezk Allam

Technical Support Specialist at Spinneys Hyper Market

Imbaba, Giza, Egypt

Work Experience

  • Technical Support Specialist Full Time

    Spinneys Hyper Market

    Mar 2011 - Present -14 yrs, 5 months

    Egypt , Cairo

    • Job Details: Job Description: • Responsible For Solving Problems That Could Face Any Employer In the Active Directory or in The Installed Software Packages. • Manage the Process of the Daily Backup • Install and Manage Print Devices (LaserJet, design jet and Barcode ) • Manage and Configure Avery Berkel Network scales

  • Help Desk Full Time

    EL- Abrar Office for Computer Services.

    Nov 2010 - Feb 2011 -3 months

    Egypt , Cairo

    • Job Details:Computer Maintenance:solving software problems & troubleshoot hardware problems

    • Education

    • Bachelor's Degree in Arts

      Cairo University (CU)

      Jan 2005 - Jan 2009 - 4 yr

    Skills

    • IT

    Languages

    • Arabic

      Fluent

    • English

      Advanced

    Training & Certifications

    • MCITP (Enterprise Administrator)

      Microsoft ·2013

    • TMG Microsoft Forefront Threat Management Gateway 2010.

      Microsoft·2012

    • Microsoft Exchange Server 2010 Messaging Design and Deployment.

      Microsoft·2011

    • MCITP "Microsoft Certified IT Professional".

      Microsoft·2011

    • Cisco Certified Network Associate

      Cisco·2009

    • Cisco Certifícate "IT Essentials”

      Cisco Systems·2008

    •  ICDL "International Computer Driving License" v4.0

      UNESCO·2007
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