KB
KOBIRAMANAN BALAKRISHNAN BALAKRISHNAN
CUSTOMER SERVICE COORDINATOR at AGILITY ABU DHABI
Abu Dhabi, United Arab EmiratesWork Experience
CUSTOMER SERVICE COORDINATORFull Time
AGILITY ABU DHABI
May 2015 - Present -10 yrs, 1 month
United Arab Emirates , Abu Dhabi
- Job Details:A professional with over 8 years’ experience in Freight Forwarding / Logistics industry / Exhibitions & Events handling in U.A.E. Good knowledge in air & sea freight operations, customer service, logistics, warehousing & Exhibition marshaling yard activities. Well experienced in handling U.A.E & GCC country’s imports, exports, logistics, freight forwarding operation & documentation formalities. Ability to handle multiple functions and activities.
Customer Service Agent Full Time
Freightworks L.L.C
Apr 2012 - May 2015 -3 yrs, 1 month
United Arab Emirates , Dubai
- Job Details:Key Responsibilities as Exhibition Department Thorough knowledge of all aspects of exhibition cargo handling and marshaling yard operations. Responsible for planning, directing, controlling and handling all exhibition cargo site operations and import shipments. Handling on-site operations of various official events being held at prestigious venues like Dubai World Trade Centre, Airport Expo Centre, Abu Dhabi Exhibition Centre, Expo Centre Sharjah and Hotels. Handling export by Air, Sea freight after the show and coordinate with airline, shipping companies, other 3PL and transport companies. Freight management based on requirements of exhibitor after the show to store the cargo for further event or re-export to origin or arranging the shipment to different destination/storage in a desired destination. Prepare the POD (Proof of Delivery) prior deliver the shipment to exhibitor and prior to get the disposal from exhibitor before collecting the shipment after show. Prepare the customs documentation for paying duty amounts (Full Duty & Part Duty) and refunds.
Air Freight CoordinatorFull Time
- Job Details:Professionally and efficiently managed the Air freight Department and Sea freight department by coordinating all management related roles in the Air & Sea Import/Export operations, documentation roles as follows. Operating Calogi, Emirates Sky Chain and Dubai Trade E-mirsal 1 as well E-mirsal 2 all kind of declaration. Arrange the Air / Sea export shipment booking through carrier official website. Handling Dubai Customs Issues and local Transport Issues.
Education
High School - Other
Colombo Hindu College RatmalanaJan 2003
Languages
Tamil
FluentEnglish
AdvancedHindi
IntermediateMalayalam
Intermediate
Training & Certifications
Certified Trade & Logistics Professional (Dubai Trade – Dubai)
DUBAI TRADE ·2011Diploma in Air Lines
International Airline Ticketing Academy·2007Business English
London English College – Sri Lanka·2007