Kareem Medhat

Key Account ManagerFull Time

• Job Details:- Signing new contracts with various sectors. - Provide excellent customer service. - Leading and motivating the service team to continuously provide high service Training and developing technicians and workers. - Ensure that customers' expectations are met through follow-up inspections and evaluations. - Arranging sales appointments in advance with customers seeking service. - Presenting a professional and tidy appearance. - Discussing and diagnosing clients problems. - Documenting the descriptions of the sites and recording accurate measurements of the areas that have been inspected. - Estimating work costs and prices of services and preparing service plan recommendations. - Conducting source searches for activities and providing written explanations and recommendations. - Following up and renewing contracts.

Part Time Dental Sales RepresentativeFull Time

• Job Details:Increase customer satisfaction from our products and services provided. Approach new clients, as well as develop long-term relationships with existing ones. Increase client ‘s knowledge with our product and keep them updated with new releases & development. Participate in the initial yearly selling plan with the Area Manager. Plan work schedules and weekly and monthly timetables with the Area Sales Manager. Keep and maintain detailed records of all orders on system. Present selling reports weekly, monthly and upon request. Responsible for convincing our clients with our current and new products. Regularly attend company meetings, training, technical data presentations and briefings.

Sales Operations ExecutiveFull Time

• Job Details:- Supervise the operation team to ensure set targets are met. - Organize and coordinate the monthly, week and daily plan. - Track weekly, monthly, and quarterly performance to highlight if performance is declining. - Coordinate with the other departments to meet the orders deadline. - Monitor the workflow system from operational perspective, while keeping the system up-to-date. - Manage the Archive by leading, organizing and follow up on the operation team. - Direct and coordinate the customer service operation of a team to ensure clients are tended appropriately in line with set customer service standards. - Develop and optimize support and service processes, tools, and systems - Oversee all post-sales services provided to clients to ensure customer satisfaction. - Maintain contact with clients to obtain customer feedback regarding product/service quality. - Assist clients in resolving issues and complaints concerning purchased products. - Provide periodic reports to management on all after sales activities Ensure compliance with all general and company policies when carrying out job duties. - Present, promote and sell services using solid arguments to existing and prospective customers. - Perform cost-benefit and needs analysis of existing/potential customers to meet their needs. - Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.