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Karim Adel Naggar

customer technical support change management at Orange Business Services

Heliopolis, Cairo, Egypt

Work Experience

  • ESC monitoring support engineerPart Time

    Orange business services

    Jan 2021 - Present -4 yrs, 5 months

    • customer technical support change managementFull Time

      Orange Business Services

      Jan 2019 - Present -6 yrs, 5 months

      • Translation project management assistantFull Time

        Hurghada Translation Office

        Sep 2017 - Aug 2018 -11 months

        Egypt , Cairo

          • Education

          • MBA in Marketing

            Eslasca University

            Jan 2020 - Jan 2022 - 2 yr

          • Bachelor's Degree in marketing

            Misr International University (MIU)

            Jan 2017 

          • High School - Thanaweya Amma

            College des Freres

            Jan 2013 

          Skills

          • Database
          • Microsoft Office
          • Digital Marketing

          Languages

          • Arabic

            Fluent

          • English

            Fluent

          • French

            Advanced

          Training & Certifications

          • ITIL service management V3

            Mega soft·2019

          • Certificate of collaboration

            Orange business services·2019

          • Digital marketing diploma

            Canadian chamber of commerce·2018

          • Delf B1

            Republique francaise·2011
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