Jyothish V V

IT Business Analyst

Kochi

Enfono Technologies

Sep 2022 - Feb 2024 -1 yr, 5 months

Job Details:Boosted lead conversion rates by 60% through effective client-department meetings and precise business requirements documentation, including user stories. Conducted cost-benefit analyses, leading to a 10% improvement in profit margins by identifying inefficiencies and implementing targeted cost-saving measures. Reduced project timelines by an average of 10 hours by incorporating efficient resource allocation strategies and optimised workflow. Enhanced client satisfaction through clear workflow explanations, feedback analysis, and implementation of strict deadline policies which led to additional projects from clients such as Cozat. Successfully managed six projects simultaneously and delivered most of them on time.

Deepflow Technologies

Feb 2021 - May 2022 -1 yr, 3 months

Job Details:Facilitated requirements gathering sessions by incorporating use cases, functional specifications, and process flow diagrams, resulting in the documentation of 10 actionable insights to enhance business processes. Coordinated cross-functional in-house teams to develop an integrated software product for farmers, supported by NSRCEL at IIM Bangalore and the National Bank for Agriculture and Rural Development (NABARD). Performed market segmentation analysis, leading to targeted marketing campaigns that streamlined the customer onboarding process, resulting in a 20% reduction in onboarding time and a 15% increase in customer satisfaction. Conducted training sessions for 1000+ end-users, resulting in a 25% increase in adoption rates within six months of implementation. Monitored project status and performance metrics via real-time dashboard, resulting in more informed decision-making and a 10% reduction in project delays.