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Julie Ragaie Rady

Customer Account Manager at British Council

Shubra, Cairo, Egypt

Work Experience

  • Customer Account ManagerFull Time

    British Council

    Aug 2023 - Present -1 yr, 10 months

    Egypt , Cairo

    • Client Care SpecialistFull Time

      Goodsmart

      Sep 2021 - Aug 2022 -11 months

      • Job Details:- build positive and productive relationships with clients for business growth - provide client support and handle client communications effectively and problem solver - maintain existing clients and generate new clients and generate new clients to achieve revenue goals - ensure that clients requests are handled timely and accurately - maintain up to date knowledge about company products and services - handling all the communications tools with the clients and on boarding team
    • Sales Account ManagerFull Time

      Advertisup advertising agency

      Jan 2021 - Aug 2021 -7 months

      Egypt , Cairo

      • Education

        • Bachelor's Degree

          Ain Shams University (ASU) English section

          Jan 2020 

        • Bachelor's Degree in Buisness

          Ain Shams University (ASU) buisness section

          Jan 2014 - Jan 2020 - 6 yr

        • High School - Thanaweya Amma

          Ramses College for Girls

          Jan 2013 

        Skills

        • Good communication skills
        • Can work under stress
        • self motivator
        • Adaptive
        • Can work in a team

        Languages

        • Arabic

          Fluent
        • English

          Advanced

        Training & Certifications

        • Finance department

          American chamber of commerce in Egypt·2017
        • Career development centre

          American chamber of commerce in Egypt·2017
        • Learning and development devolpment

          QNB bank·2016
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