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Judith Alcaraz

Retail Advisor at Tanishq- Titan Global

Dubai, United Arab Emirates

Work Experience

  • Retail AdvisorFull Time

    Tanishq- Titan Global

    Dec 2022 - Present -2 yrs, 6 months

    United Arab Emirates , Dubai

    • Job Details:• Provided management constant feedback on client activity and market trends for informed decision-making. • Enhanced customer experience through all communication channels through professionalism and product knowledge. • Championed highest level of professionalism and expertise in communication and teamwork. • Drove sales results through building and maintaining strong and thoroughly updated client portfolio. • Actively participated in daily and department meetings, providing insights and recommendations.
  • Customer Service ConsultantFull Time

    Du Telecom

    Sep 2019 - Oct 2022 -3 yrs, 1 month

    United Arab Emirates , Dubai

    • Job Details: Liaising with the customer  Validating customer's information upon proceeding the process of request  Informing and selling latest updated promotions and make suggestions regarding the purchase of additional products and services  Resolving customers issue/ inquiry as per escalation process  Build sustainable relationships of trust through open and interactive communication  Contribute to team effort by accomplishing related results as needed  Go the extra mile to engage customers  Multi-task, prioritize and manage time effectively.
  • Sales & Marketing ExecutiveFull Time

    Jewel Corner- 7Cs group

    Jun 2017 - May 2019 -1 yr, 11 months

    United Arab Emirates , Dubai

    • Job Details: Advocate direct marketing and expanded customer services by informing them of products and services.  Achieving individual and company sales targets  Developed and promote new products to walk-in customers and record orders  Demonstrating products to customer for a suitable occasions  Merchandising displays and set-ups  Building customer confidence by presenting the feature, benefits and result of the product  Maintain visually appealing of the products and the store
  • Senior Sales RepresentativeFull Time

    Al Kananah Nov. & Gifts

    May 2013 - May 2017 -4 yrs

    United Arab Emirates , Dubai

    • Job Details:I do handle and resolve customer's complaints and make sure that we meet individual and company targets. I am a highly organized and personable staff that recognized the importance of teamwork. In retail work, it was not uncommon to be dealing with one customer at a time as another sought help and as the phone began to ring. I found that I have both the stamina and the organizational ability to thrive in these circumstances and feel sure that the skills I learned will be an asset to a company. I feel that I could be a valuable asset to your team, and I bring to the table all of the skills that require for the position that I am applying to. I am determined to be part of your excellent company.
  • Education

    • Technical Diploma in Electronics and Communication

      Technological University of the Philippines

      Jan 2010 - Jan 2013 - 3 yr

    • High School - Other

      Cavite Institute

      Jan 2008 

    Skills

    • Customer Service
    • Office management
    • Service Management

    Languages

    • English

      Fluent

    Training & Certifications

    • Accounting Diploma

      The Filipino Institute·2021
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