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Joyce Sakr

Quality Manager, Lab Manager

Beirut, Lebanon

Work Experience

  • Quality AssuranceFull Time

    Freelance

    Apr 2015 - Present -10 yrs, 2 months

    Lebanon

    • Job Details:• Develop Quality Management Systems, SOPs, Quality Manuals, GLP and KPIs • Conduct Quality Audits and Quality Awareness sessions

  • Quality Control ManagerFull Time

    Plasti Lab

    Mar 2015 - Jan 2015 -2 months

    Lebanon

    • Job Details:Quality, Operations, GMP, ISO 13485:2003, ISO 9001:2008 • Management and follow ups with Quality Officers on their daily tasks • Coordinate activities by scheduling work assignments, setting priorities & directing work of subordinates • Conduct Quality Control Audits • Resolve any quality issues, deviation and take decisions on spot • Ensure GMPs & Quality Management Systems are implemented and follow-up for any deviation • Ensure/verify manufactured products meet quality standards and approve samples for Batch production • Identify risks and suggest opportunities for improvements • Identify staff development and training needs and ensure training is obtained • Set standards for quality as well as health and safety • Analyze statistical data & product specifications to establish quality standards quality of finished products • Ensure purchased raw material meet the requirements • Look for possibilities to reduce waste and increase efficiency Reason for leaving: exposed to extreme noise for more than 8 hrs/day without protection

  • TechnologistFull Time

    MAICh

    Jan 2015 - Jun 2014 -7 months

    Greece

    • Quality Manager Full Time

      Zakka Multitec

      Aug 2011 - Apr 2014 -2 yrs, 8 months

      Lebanon

      • Job Details:Quality Management System ISO 9001:2008 (Lebanon & Jordan) • Developed SOPs for processes of Quality Management System (QMS) • Conducted regular Quality Audits of all Departments • Conducted quality management reviews and adjusted QMS accordingly • Increased efficiency of the Quality Management System by assessing KPIs and updating them • Followed up with Head of Depts. and process owners on any deviation in their KPIs • Investigated all non-conformities and recommended appropriate action (corrective/preventive actions) • Followed up and updated company policies, procedures and documentation when needed • Developed quality cultures within Company by conducting training awareness sessions Operations (Lebanon) • Worked collaboratively with Head of Depts. to monitor implementation & evaluate Staff development • Informed CEO on major updates about operations & implementation • Ensured implementation of operations matches requirements and goals • Monitored risks, timelines and quality of operations implemented • Helped balance conflicting priorities and resources • Provided support to subordinates when issues are raised • Developed documents, policies and procedures to ensure smooth workflow of operations Reason for leaving: Career prospects

      • Education

      • Master of Science in Biotechnology

        American University of Science and Technology

        Jan 2010 - Jan 2012 - 2 yr

      • Maitrise-es Sciences in Biology

        lebanese university

        Jan 2001 - Jan 2005 - 4 yr

      Achievements

      MAICh, Greece: • Decreased project costs using new strategies and without prior support FAO, Lebanon: • The only non PhD holder invited by FAO as a trainer in the 2-yr regional project TCP/RAB/3202 American University of Science & Technology, Lebanon: • Developed GMOs testing laboratories (from A to Z) & their forward flow maps • Established process maps & all SOPs for GMOs testing • Implemented & acquired ISO 17025:2005 certification accreditation in a cost-effective approach • Initiated and set up GMOs testing under ISO 17025:2005 • Conducted the first comprehensive GMOs testing study in MENA region Zakka Multitec, Lebanon & Jordan: • Developed QMS, Quality Manual & KPIs within strict time frame • Implemented and acquired ISO 9001:2008 certification within short time frame • Ensured zero non-conformities in all external audits by conducting regular audits & management reviews • Increased efficiency of QMS by assessing KPIs • Initiated & integrated QMS into Jordan Branch

      Skills

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      Languages

      • English

        Fluent

      • Arabic

        Fluent

      • French

        Beginner

      Training & Certifications

      • Preventive Controls & HACCP

        International Food Safety and Quality Network·2016

      • ISO 9001:2015 - New QMS Structure Overview

        Master Control·2016

      • Complying to FSSC 22000

        International Food Safety & Quality Network·2016

      • ISO 9001

        Canadian Standards Association International·2011

      • Certified Internal Quality Auditor

        Canadian Standards Association Internatioinal·2011

      • GLP. GCP

        American University of Science & Technology·2010

      • ISO 17025

        American University of Science & Technology·2009
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