Basic Info

Joyce Sakr

9 years

Beirut, Lebanon

Master's Degree

Manager

Work Experience

Quality Assurance at Freelance

Experience Details

Quality Assurance

Quality

Manager

• Develop Quality Management Systems, SOPs, Quality Manuals, GLP and KPIs
• Conduct Quality Audits and Quality Awareness sessions


Company Details

Freelance

Lebanon

11-50 employees

FMCG, Biotechnology , Business Services - Other

N/A

Apr 2015 to present (1 year 8 months)
Quality Control Manager at Plasti Lab

Experience Details

Quality Control Manager

Quality

Manager

Quality, Operations, GMP, ISO 13485:2003, ISO 9001:2008
• Management and follow ups with Quality Officers on their daily tasks
• Coordinate activities by scheduling work assignments, setting priorities & directing work of subordinates
• Conduct Quality Control Audits
• Resolve any quality issues, deviation and take decisions on spot
• Ensure GMPs & Quality Management Systems are implemented and follow-up for any deviation
• Ensure/verify manufactured products meet quality standards and approve samples for Batch production
• Identify risks and suggest opportunities for improvements
• Identify staff development and training needs and ensure training is obtained
• Set standards for quality as well as health and safety
• Analyze statistical data & product specifications to establish quality standards quality of finished products
• Ensure purchased raw material meet the requirements
• Look for possibilities to reduce waste and increase efficiency

Reason for leaving: exposed to extreme noise for more than 8 hrs/day without protection


Company Details

Plasti Lab

Lebanon

51-100 employees

Manufacturing, Pharmaceuticals , Medical Devices and Supplies

N/A

Mar 2015 to Jan 2015 (2 month)
Technologist at MAICh

Experience Details

Technologist

R&D/Science

Manager

N/A


Company Details

MAICh (multinational)

Greece

51-100 employees

Biotechnology

N/A

Jan 2015 to Jun 2014 (7 months)
Quality Manager at Zakka Multitec

Experience Details

Quality Manager

Quality

Manager

Quality Management System ISO 9001:2008 (Lebanon & Jordan)
• Developed SOPs for processes of Quality Management System (QMS)
• Conducted regular Quality Audits of all Departments
• Conducted quality management reviews and adjusted QMS accordingly
• Increased efficiency of the Quality Management System by assessing KPIs and updating them
• Followed up with Head of Depts. and process owners on any deviation in their KPIs
• Investigated all non-conformities and recommended appropriate action (corrective/preventive actions)
• Followed up and updated company policies, procedures and documentation when needed
• Developed quality cultures within Company by conducting training awareness sessions
Operations (Lebanon)
• Worked collaboratively with Head of Depts. to monitor implementation & evaluate Staff development
• Informed CEO on major updates about operations & implementation
• Ensured implementation of operations matches requirements and goals
• Monitored risks, timelines and quality of operations implemented
• Helped balance conflicting priorities and resources
• Provided support to subordinates when issues are raised
• Developed documents, policies and procedures to ensure smooth workflow of operations

Reason for leaving: Career prospects


Company Details

Zakka Multitec (multinational)

Lebanon

N/A

Packaging and Containers , Manufacturing, Engineering Services

N/A

Aug 2011 to Apr 2014 (2 years 8 months)
Quality Control Coordinator & Lab Supervisor at American University of Science & Technology

Experience Details

Quality Control Coordinator & Lab Supervisor

R&D/Science

Experienced (Non-Manager)

Quality Control Management, ISO 17025:2005, GLP
• Developed all required processes, SOPs and other documentation
• Ensured absence of non-conformities in external audits by conducting regular Quality Audits
• Organisational management & inspection of labs: Biology, Molecular Biology, Chemistry & Graduate Research Laboratories
• Investigated any non-conformity and suggested appropriate action (preventive and/or corrective)
• Conducted Deviation Investigation & Self-Inspection Program
• Set schedule for calibration and maintenance of all lab equipment
• Improved inventory forecasts by managing lab needs, shelf life and delivery dates
• Decreased time loss by developing troubleshooting procedures
GMOs Testing under ISO 17025:2005
• Conducted research studies
• Optimised and validated methods as per ISO 17025:2005
• Reduced costs by testing all methodologies, their efficiency and applicability
• Developed & assessed budgets for projects (Cost estimation)
• Conducted testing and prepared technical reports
• Established all technical SOPs and processes including safety precautions guidelines
• Proof read & edit technical documentations
• Performed series of Proficiency Testing

Reason for leaving: Financial difficulties


Company Details

American University of Science & Technology

Lebanon

N/A

Biotechnology

N/A

Mar 2009 to Aug 2011 (2 years 5 months)
Trainer at FAO

Experience Details

Trainer

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

• Trained professionals from several countries: GLP, contamination control, food testing methodologies, and international regulatory legislation & policies


Company Details

FAO (multinational)

Lebanon

N/A

Biotechnology , Agriculture/Fishing/Farming

N/A

Jan 2010 to Aug 2011 (1 year 7 months)

Achievements


MAICh, Greece: • Decreased project costs using new strategies and without prior support FAO, Lebanon: • The only non PhD holder invited by FAO as a trainer in the 2-yr regional project TCP/RAB/3202 American University of Science & Technology, Lebanon: • Developed GMOs testing laboratories (from A to Z) & their forward flow maps • Established process maps & all SOPs for GMOs testing • Implemented & acquired ISO 17025:2005 certification accreditation in a cost-effective approach • Initiated and set up GMOs testing under ISO 17025:2005 • Conducted the first comprehensive GMOs testing study in MENA region Zakka Multitec, Lebanon & Jordan: • Developed QMS, Quality Manual & KPIs within strict time frame • Implemented and acquired ISO 9001:2008 certification within short time frame • Ensured zero non-conformities in all external audits by conducting regular audits & management reviews • Increased efficiency of QMS by assessing KPIs • Initiated & integrated QMS into Jordan Branch

Education

Master of Science in Biotechnology

Education Details

Master of Science

Biotechnology

American University of Science and Technology, Lebanon

A / Excellent / 85 -100%

N/A

N/A

American University of Science and Technology
2010 - 2012
Maitrise-es Sciences in Biology

Education Details

Maitrise-es Sciences

Biology

lebanese university, Lebanon

Not specified

N/A

N/A

lebanese university
2001 - 2005

Certifications

Certificate details

Certified Internal Quality Auditor

Oct 2011

N/A

N/A

N/A

Canadian Standards Association Internatioinal

N/A

Training and Courses

Training/Course Details

ISO 9001

Oct 2011

Canadian Standards Association International

N/A

Training/Course Details

ISO 17025

Jul 2009

American University of Science & Technology

N/A

Training/Course Details

GLP. GCP

Sep 2010

American University of Science & Technology

N/A

Training/Course Details

Preventive Controls & HACCP

Jul 2016

International Food Safety and Quality Network

N/A

Training/Course Details

ISO 9001:2015 - New QMS Structure Overview

Jul 2016

Master Control

N/A

Training/Course Details

Complying to FSSC 22000

Jul 2016

International Food Safety & Quality Network

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AgricultureAnalyticalArabicBiologyBiotechBiotechnologyBusiness Services - OtherCertified Internal Quality AuditorCommunicatorComplying To FSSC 22000Contamination Control SystemsDetails-orientedEngineering ServicesEnglishFAOFMCGFarmingFishingFrenchGLP. GCPISO 17025ISO 9001ISO 9001, ISO 17025, ISO 13485ISO 9001:2015 - New QMS Structure OverviewInitiativeLaboratory ManagementLeaderMAIChManufacturingMedical Devices And SuppliesMicrosoft OfficeMicrosoft VisioNon Conformity ManagementPackaging And ContainersPharmaceuticalsPreventive & Corrective ActionsPreventive Controls & HACCPQuality AssuranceQuality AuditorQuality ControlQuality Control Coordinator & Lab SupervisorQuality Control ManagerQuality ManagerQuality Manuals & KPIsR&DRisk & Cost ManagementScienceTechnologistTrainerZakka Multitec

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Visio

Microsoft Visio

: Advanced

: Medium

:

5-7 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

More than 7 years

Fields of Expertise

Quality Control

Quality Control

: Advanced

: Extreme - I love it!

:

5-7 years

Quality Assurance

Quality Assurance

: Advanced

: Extreme - I love it!

:

3-5 years

Quality Auditor

Quality Auditor

: Advanced

: Extreme - I love it!

:

3-5 years

Quality Manuals & KPIs

Quality Manuals & KPIs

: Advanced

: High

:

3-5 years

ISO 9001, ISO 17025, ISO 13485

ISO 9001, ISO 17025, ISO 13485

: Advanced

: High

:

5-7 years

Preventive & Corrective Actions

Preventive & Corrective Actions

: Advanced

: High

:

3-5 years

Non conformity Management

Non conformity Management

: Advanced

: High

:

3-5 years

Laboratory Management

Laboratory Management

: Advanced

: High

:

1-3 years

Risk & Cost Management

Risk & Cost Management

: Intermediate

: High

:

1-3 years

Contamination Control Systems

Contamination Control Systems

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Leader, Communicator, Initiative, Details-oriented

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