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joy khear Ishak

Sales and sales suport

Cairo, Egypt

Work Experience

  • Sales support Senior Full Time

    Orana A/s

    Sep 2014 - Present -10 yrs, 10 months

    Denmark , Copenhagen

    • Job Details:My responsibilities include: Managing the relations with company’s main suppliers and customers through the following issues; Responsible for supporting sales team for Egypt /Middle East and Team Africa Responsible for achieving sales objectives specially for Egypt . Follow up and support customer technical and commercial wise Follow up payments collection Local / Export Customers Responsible for preparing and keeping related sales documents Responsible for preparing different reports and records daily , monthly basis Another assignments relative to sales support Add R&D assignment to RD list for new projects to different RD centers in Our group. Responsible for Sale prices for new RD samples for Customers Initiating communications, and developing relations with those new customers. Helping the customers to choose the optimal and workable new products for their market . Supporting the potential new customers and opportunities to expand the company’s market share. Helping the customer to purchase directly from suppliers for selling the commodities and handling the required shipping documents . update all our customers Forecast and shipping plans monthly. Invoice all sold products daily on our systems . Participate tasting panel for all produced items daily. Mange overview sheet for all orders produced in IFP for other group company.
  • Technical support and Indoor sales representativeFull Time

    Nefertiti chemicals , Armanious group

    Jul 2012 - Aug 2014 -2 yrs, 1 month

    Egypt , Cairo

    • Job Details:My responsibilities include: Managing the relations with company’s main suppliers and industrial partners. These suppliers are top-tier producers/manufacturers in their respective filed. Among them: Merck KGaA Germany (Chemical Reagents, Microbiology Media, Microscopy Stains, Microbiology Devices, Solvents, & Raw Materials) Brand Germany (Lab Tools & Glassware) Pall USA (Filtration Tools & Systems) Preparing the company’s special offers and customizing different deals based on the newest prices, competitions and customers limits. Analyzing the Egyptian market & competitor companies. Searching for potential new customers , Traders and opportunities to expand the company’s business . Initiating and enhance communications, and developing relations with those new customers. Helping the Traders to choose the optimal chemical products for their need and provide them required catalogues. Looking up for new suppliers to widen up the Company’s product range. Planning the Stock’s Supplies & following up the main items. Preparing importation process by collecting items, communication with supplier for better prices, initiate the invoice, and follow up with customers till goods receiving . Daily record for offers & purchase orders related to traders.
  • Quality Assurence chemist assistantFull Time

    Spice Kingdom

    Jun 2011 - Jun 2012 -1 yr

    Egypt , Cairo

    • Job Details:My responsibilities include: Managing the relations with my company and company’s main customers through the following issues; Handling all Qualility Documents regarding all produced products . Documents controller and developer for Health certificate, Material safety data sheet , Products specification and certificate of analysis . Responsible for customers complaints by searching with quality control team each steps during production process and revert to customer with suitable reply.
  • ChemistFull Time

    Alpha lab

    Dec 2010 - May 2011 -5 months

    Egypt , Cairo

    • Job Details:My responsibilities include: Performing different Blood Tests and analysis. Issue Patient reports . Working on different medical tests & devices . Developing patients’ communications with lab . Write technical and medical reports results to internal system .
  • Education

    • College Diploma in Biochemistry and Microbiology

      Ain Shams University (ASU)

      Jan 2009 - Jan 2010 - 1 Year

    • Bsc of science in Biochemistry and chemistry

      Ain Shams University (ASU)

      Jan 2005 - Jan 2009 - 4 yr

    • High School - Thanaweya Amma

      saraya el koba

      Jan 2005 

    Skills

    • Chemical Engineering
    • Microsoft Office
    • Beverage and dairy

    Languages

    • English

      Fluent

    Training & Certifications

    • BC

      British council·2015
    • SALES AND NEGOTIATION SKILLS COURS

      EVA pharma·2014
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