Joy Raafat Nakhla

Operations team leaderFull Time

• Job Details:I am currently working as medical personal assistant to a UK-based consultant,managing the diary , all patient bookings , surgeries and arrangements with hospitals. I am also handling medicolegal work and screening of patients' medical records. I have experience in communication with patients from different backgrounds, including different nationalities.

Community pharmacistFull Time

• Job Details:Managing the shift including employees and their problems and any issue happening during the shift Preparation of orders Customer service , answering phone calls and building mutual trust between the pharmacy and the patient Providing counseling for different drugs Getting online and phone call approvals for different insurance companies and ensuring the validity of their prescriptions

Trainee pharmacistInternship

• Job Details:• Preparation and reading of the prescriptions • Counseling of the patients on how to use the drugs • Measuring pressure of patients • Helping patients in comprehension of the results of some of their lab tests • Putting the medication in adequate packages • Providing the OTC medicine to the patients and counsel them on what to do in certain small problems • Revising all the purchased items and the invoices • Checking the expiry date of the drugs