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Josephine youssef

Hr Specialist at Trio

Sheikh Zayed, Giza, Egypt

Work Experience

  • Hr SpecialistFull Time

    Trio

    Jun 2021 - Present -4 yrs

    Egypt , Giza

    • Job Details:• Manage the end-to-end recruitment process, including job posting, candidate screening, interviews, and offer negotiations. • Coordinate new hire onboarding activities, ensuring all required paperwork is completed and processed. • Administer employee benefits programs, including health insurance, leaves of absence, and other related matters. • Maintain and update employee records in compliance with company policies and legal requirements. • Assist in the preparation of payroll data, ensuring accurate and timely payment to employees. • Handle employee relations matters, addressing concerns and inquiries in a timely and professional manner. • Contribute to the development and implementation of HR policies and procedures. • Collaborate with management to identify training needs and support employee development initiatives. • Stay up-to-date with labor laws and regulations to ensure compliance in all HR practices. • Participate in HR projects, such as performance evaluations, employee engagement surveys, and process improvements. • Maintain confidentiality and handle sensitive information with professionalism and discretion
  • Hr SpecialistFull Time

    Focuseg

    Dec 2020 - Jun 2021 -6 months

    • Job Details:o Assist with day to day operations of the HR functions and duties. o Provide clerical and administrative support to Human Resources executives. o Compile and update employee records (hard and soft copies). o Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc). o Coordinate HR projects (meetings, training, surveys etc) and take minutes. o Deal with employee requests regarding human resources issues, rules, and regulations. o Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc). o Properly handle complaints and grievance procedures. o Coordinate communication with candidates and schedule interviews. o Conduct initial orientation to newly hired employees. o Assist our recruiters to source candidates and update our database
  • Office Manager and HR AdminFull Time

    Smart For Insurance Brokerage - SIB

    Jun 2017 - Dec 2020 -3 yrs, 6 months

    Egypt , Giza

    • Job Details:Maintain employee records and contracts (soft and hard copies). Update HR databases (e.g. new hires, separations, vacation and sick leaves). Assist in payroll preparation by providing relevant data, like absences, bonus and leaves. Prepare paperwork for HR policies and procedures. Process employees’ requests and provide relevant information. Coordinate HR projects, meetings. Collaborate with the Recruiter to post job ads on careers pages and process incoming resumes. Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis. Help customers through email, phone, online presentations, and in person meetings. Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Serve as the lead point of contact for all customer account management matters. Build and maintain strong, long-lasting client relationships. Manage the department’s telephone center and address queries accordingly. Mange Transportation team to handle all departments’ requirements. Established and updated work schedules to account for changing staff levels and expected workloads. Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Provide orientations for new employees by sharing onboarding packages and explaining company policies. Coordinate office activities and operations to secure efficiency and compliance to company policies. Track stocks of office supplies and place orders when necessary.
  • SalesFull Time

    Misr Life Insurance

    Dec 2016 - May 2017 -5 months

    • Education

      • Bachelor's Degree in Faculty of Arts & Education

        Ain Shams University (ASU)

        Jan 2012 

      Achievements

      The employee of the month

      Skills

      • Microsoft Windows
      • Microsoft Office
      • Office management
      • Administration
      • Insurance Sales
      • HR
      • Account Management

      Languages

      • Arabic

        Fluent
      • English

        Fluent
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