Josephine Samy Attia

secretary & Customer Care Full Time

• Job Details:prepare and manage correspondence, reports and documents •implement and maintain office systems •arrange and confirm appointments •handle incoming mail and other material •set up and maintain filing systems .receive all our tour operators mails and check them to add new subjects and forward to the chairman. Check all the complains & guest comment to solve the problems & avoid any complains. •organize and coordinate meetings, conferences, travel arrangements •communicate verbally and in writing to answer inquiries and provide information •coordinate the flow of information both internally and externally •operate office equipment .Receive, direct and relay telephone messages and fax messages .Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs Make copies of correspondence and other printed material . Responcable for preparing the new branches & all telephones issues. . Data Entry for all fair's agenda data to start working with new agent