Basic Info

Joseph Samaan

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer Service Officer at Anasia Egypt for trading

Experience Details

Customer Service Officer

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Anasia Egypt for trading

Cairo, Egypt

101-500 employees

Electronics and Semiconductors

www.anasia.com

Sep 2014 to present (2 years 11 months)
Central Reservation Agent at Jaz hotels & Resorts - Travco Group

Experience Details

Central Reservation Agent

Operations/Management

Experienced (Non-Manager)

N/A


Company Details

Jaz hotels & Resorts - Travco Group

Cairo, Egypt

501-1000 employees

Travel and Tourism

www.jaz.travel

Mar 2013 to Aug 2014 (1 year 5 months)
Customer Service Representative at Vodafone

Experience Details

Customer Service Representative

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone (multinational)

Cairo, Egypt

More then 1000 employees

Telecommunications

www.vodafone.com.eg

Apr 2012 to Dec 2012 (8 months)
Customer Service Representative at Mobinil

Experience Details

Customer Service Representative

Customer Service/Support

Entry Level

N/A


Company Details

Mobinil

Cairo, Egypt

More then 1000 employees

Telecommunications

www.mobinil.com

Jan 2011 to Apr 2012 (1 year 3 months)

Education

Vocational in Supply Chain Management

Education Details

Vocational

Supply Chain Management

American University in Cairo (AUC), Egypt

A / Excellent / 85 -100%

Supply chain basics Marketing CRM management

Holding certificate of achievement in supply chain management

American University in Cairo (AUC)
2017 - 2018 (Expected)
BA in Accounting

Education Details

BA

Accounting, Business Administration

Helwan University, Egypt

C / Good / 65 - 75%

Coorperation, Cost, Partner and Managerial Accounting Audit Human Resources International Relations Taxation Macro Economics Micro Economics Political Science Partner Statistics Organization Behavior

N/A

Helwan University
2005 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Horus Language School

Egypt

2005

B / Very Good / 75 - 85%

N/A

Horus Language School
2005

Training and Courses

Training/Course Details

Teller

Sep 2007

National Societe General Bank

N/A

Training/Course Details

customer service

Dec 2008

National Societe General Bank

N/A

This profile is fresh!
Last update 15 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingBusiness AdministrationCentral Reservation AgentCommunicatorCustomer ServiceCustomer Service OfficerCustomer Service RepresentativeDetails-orientedElectronics And SemiconductorsEnglishManagementMicrosoft ExcelMicrosoft OutlookMicrosoft WordNegotiatorPlannerSupply Chain ManagementSupportTeam PlayerTelecommunicationsTellerTravel And TourismVodafone

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Tools and Technologies

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft Outlook

Microsoft Outlook

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Word

Microsoft Word

: Intermediate

: High

:

1-3 years

Key Skills

Planner, Communicator, Negotiator, Details-oriented, Team Player

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