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Joseph Nagui Fakhry

Deputy Training Manager at NAOS

Shubra, Cairo, Egypt

Work Experience

  • Deputy Training ManagerFull Time

    NAOS

    Oct 2016 - Present -8 yrs, 8 months

    Egypt , Cairo

    • Team Leader and TrainerFull Time

      NAOS Marketing

      May 2011 - Jan 2014 -2 yrs, 8 months

      Egypt , Cairo

      • Job Details:Job Description Lead team from about 25 agents. Be sure that every agent reach his target with high level of quality Enforce the rules Support the agent when he faced problem during the call Required Qualifications High performance ( score - quality ) Very Good English Leader ship skills Communication skills A high knowledge of the products Handel difficult situations
    • Education

      • Bachelor's Degree in Faculty of Art - French Departement

        Ain Shams University (ASU)

        Jan 2005 - Jan 2020 - 15 yr

      • High School - Thanaweya Amma

        College De La Salle

        Jan 2005 

      Skills

      • Microsoft Office ( Word - Power point - Excel )
      • excel

      Languages

      • English

        Fluent
      • French

        Advanced

      Training & Certifications

      • Project Management Diploma

        RITI·2014
      • HRM

        NGC Academy·2013
      • Training of trainer

        Wales University·2013
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