Joseph Cyril Cruz

Admin AssistantFull Time

• Job Details:Managed busy schedules and travel plans for 3 executive managers while performing general office administration and clerical duties. Preparing and editing documents like letters, reports, memos, and emails. Execute appointment management, manage internal and external communication, and aid with QuickBooks bookkeeping while meeting deadlines. Helming the reception desk when necessary. Coordinating between professionals and departments.

BaristaFull Time

• Job Details:Made and served café beverages, cocktails and snacks with speed, quality and consistency. Prioritized requests while managing interruptions. Cleaned counters, machines, utensils and seating areas daily. Accurately took to-go and special orders via phone. Trained new team members with positive reinforcement and respectful, encouraging coaching. Greeted customers entering the store to ascertain what each customer wanted or needed. Operated a POS system to itemize and complete customer purchases.

Retail Sales AssociateFull Time

• Job Details:Provides good customer service at the selling area and assisting customer with purchases. Operated cash register for cash, check and credit card transactions with 100% accuracy. Assists in visual display of merchandise. Organizing and planning proper display of goods. Placing orders and replenishes stocks periodically. Provide service satisfaction by giving quality services to customer and responsible for product support questions. Promptly completing all tasks assigned by superiors.