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Joseph Wahid Wahid

Sales manager at Unicare medical care

Heliopolis, Cairo, Egypt

Work Experience

  • Sales manager Full Time

    Unicare medical care

    Nov 2016 - Present -8 yrs, 7 months

    Egypt , Giza

    • Job Details:• Setting Target for each member in the department. • Planning for achievements of goals. • Outdoors activities to add new business. • Meeting with the customer to explain our services and how to use medical card. • Quarterly meeting with the current customers. • Coordinating with sales agents& customer services agents for any obstacles facing our clients. • Follow up the activities of sales representatives. • Marketing for new services and programs. • Maintains sales staff job results by counselling and disciplining employees; planning, monitoring, and appraising job results. • Monthly report and quarterly one. • Establishes and adjusts selling prices by monitoring costs, competition, and customers’ needs.
  • deputy operations manager Full Time

    Unicare medical care

    Sep 2015 - Oct 2016 -1 yr, 1 month

    Egypt , Giza

    • Job Details:• Marketing: providing client list through various sources, and approaching new client(S). • Reviewing set target of each department. • Following up on all departments including customer services, sales and contracting. • Arranging for meeting to settle the latest technology in our field.
  • deputy sales manager Full Time

    Unicare medical care

    Sep 2011 - Aug 2015 -3 yrs, 11 months

    Egypt , Giza

    • Job Details:• Marketing: providing client list through various sources, and approaching new client(S). • Providing offers matching their needs and demands, with prices, within their set budget. • Achieving set target of the department. • Following up on potential clients, after the 1st meeting of discussing the offer. • Arranging for presentations, on how to use the service for the new clients.
  • deputy customer serviceFull Time

    Unicare medical care

    Apr 2010 - Sep 2011 -1 yr, 5 months

    Egypt , Giza

    • Job Details:• Follow up of the daily work of the customer service team. • Presentations to demonstrate the operating system, and explaining the steps of using the services. • Supervising and following up on UNICARE's medical network providers. • Scheduling weekly and monthly visits to the clients, surveying and assessing the services provided, and the general performance. • Following up on the claim process, making sure that the client is rightfully refunded. • Supervising the process of issuing of the insurance cards, and the punctuality of the delivery • Co-coordinating with the finance department to provide utilizations reports and follow up on the payment dues.
  • Education

    • Technical Diploma in  Professional post graduate diploma in health care and hospital management

      American University in Cairo (AUC)

      Jan 2015 - Jan 2016 - 1 Year

    • Technical Diploma in • Clinical Radiology Diploma

      Arab Institute For Continuing Professional Development (AICPD)

      Jan 2009 - Jan 2011 - 2 yr

    • M.B.B.ch in Medicine & surgery

      Ain Shams University (ASU)

      Jan 2000 - Jan 2006 - 6 yr

    • High School - Thanaweya Amma

      College De Lla Salle

      Jan 1999 

    Skills

    • Customer Orientation
    • Negotiation
    • Problem Solving
    • Team management

    Languages

    • French

      Fluent
    • English

      Fluent
    • Arabic

      Fluent

    Training & Certifications

    •  Six Sigma Green belt holder

      American university in Cairo·2017
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