
Joseph Wahid Wahid
Sales manager at Unicare medical care
Heliopolis, Cairo, EgyptWork Experience
Sales manager Full Time
Unicare medical care
Nov 2016 - Present -8 yrs, 7 months
Egypt , Giza
- Job Details:• Setting Target for each member in the department. • Planning for achievements of goals. • Outdoors activities to add new business. • Meeting with the customer to explain our services and how to use medical card. • Quarterly meeting with the current customers. • Coordinating with sales agents& customer services agents for any obstacles facing our clients. • Follow up the activities of sales representatives. • Marketing for new services and programs. • Maintains sales staff job results by counselling and disciplining employees; planning, monitoring, and appraising job results. • Monthly report and quarterly one. • Establishes and adjusts selling prices by monitoring costs, competition, and customers’ needs.
deputy operations manager Full Time
Unicare medical care
Sep 2015 - Oct 2016 -1 yr, 1 month
Egypt , Giza
- Job Details:• Marketing: providing client list through various sources, and approaching new client(S). • Reviewing set target of each department. • Following up on all departments including customer services, sales and contracting. • Arranging for meeting to settle the latest technology in our field.
deputy sales manager Full Time
Unicare medical care
Sep 2011 - Aug 2015 -3 yrs, 11 months
Egypt , Giza
- Job Details:• Marketing: providing client list through various sources, and approaching new client(S). • Providing offers matching their needs and demands, with prices, within their set budget. • Achieving set target of the department. • Following up on potential clients, after the 1st meeting of discussing the offer. • Arranging for presentations, on how to use the service for the new clients.
deputy customer serviceFull Time
Unicare medical care
Apr 2010 - Sep 2011 -1 yr, 5 months
Egypt , Giza
- Job Details:• Follow up of the daily work of the customer service team. • Presentations to demonstrate the operating system, and explaining the steps of using the services. • Supervising and following up on UNICARE's medical network providers. • Scheduling weekly and monthly visits to the clients, surveying and assessing the services provided, and the general performance. • Following up on the claim process, making sure that the client is rightfully refunded. • Supervising the process of issuing of the insurance cards, and the punctuality of the delivery • Co-coordinating with the finance department to provide utilizations reports and follow up on the payment dues.
Education
Technical Diploma in Professional post graduate diploma in health care and hospital management
American University in Cairo (AUC)Jan 2015 - Jan 2016 - 1 Year
Technical Diploma in • Clinical Radiology Diploma
Arab Institute For Continuing Professional Development (AICPD)Jan 2009 - Jan 2011 - 2 yr
M.B.B.ch in Medicine & surgery
Ain Shams University (ASU)Jan 2000 - Jan 2006 - 6 yr
High School - Thanaweya Amma
College De Lla SalleJan 1999
Languages
French
FluentEnglish
FluentArabic
Fluent
Training & Certifications
Six Sigma Green belt holder
American university in Cairo·2017