
Joseph Ezzy Sems Aziz
Operations Manager at EGS
Heliopolis, Cairo, EgyptWork Experience
Operations ManagerFull Time
EGS
Mar 2021 - Present -4 yrs, 3 months
Egypt , Cairo
- Job Details:Oversee employees and ensure Tasks and projects achievement. - maintain sustainable growth for company sales and marketing strategies outcomes. - Asses budgets and creates financial reports for stakeholders review. - improve the employer branding process and create business action plans. - finalize agreements and communicate with market suppliers and potential leads. - represent the company in legal Authorizations and partnerships.
sales managerFull Time
Egyptgamestore
Jan 2021 - Jan 2022 -1 yr
Egypt , Cairo
- Job Details:- Lead and improve sales team members performance - Create Sales planes for short and long annual terms (monthly and quarterly) - Exbanding Customer base extistence and strong presence for the compnay brand. - Negotiating and closing huge team memebr potential leads. - Negotiating and contracting with new Suppliers. - Coaching and evaluation for sales team performance. - Creating new sales opportunites with sustainable cosistent client (business or enduser) - Motivating the team and drawing competitive and creative sales bonus plans among the members. -Recruiting any needed calibers for our brand expansion and leading the hiring process with CEO's insights -Analyze data and provide clear forcasting for the company sales expectations.
Product ManagerFull Time
Hualai Culture inistitute
Jan 2019 - Feb 2020 -1 yr, 1 month
China , Shanghai
- Job Details:- Perform presentations and introductory classes. - Present company achievements to newcomers' parents. - Lead performance meetings with teachers, teacher assistants and board members . - Provide informative insights about employer teaching techniques and content syllabus to potential clients.
Customer Support AdvisorFull Time
- Job Details:- Responding to VIP customers' complaints and inquiries via zendesk tickets or through callbacks. - Conduct huddle meetings with campagne members. - Deliver product services through different communication channels. - Monitor CRM outlines and track CSAT numbers.
Education
Bachelor of Engineering in Petroleum Engineering
suezJan 2011 - Jan 2016 - 5 yr
Achievements
-Business Development Foundations, PMI (May-2022) -Business Analysis Foundations, PMI (Apr-2022) -120-Hour TESOL Certificate Course (Sep-2020) - Google digital marketing fundamentals 40h (Jul-2019) -One million Arab coder data analyst Program (Apr-2018).
Skills
- Ecommerce
- Business Development
- Sales
- Sales Field
- Logistics
- Retail Sales
- Purchasing Management
- Business English
- Client Relationship Management
- Trade
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Languages
Arabic
FluentEnglish
FluentGerman
Beginner