John Nabil Wessa

Public Relations Senior ExecutiveFull Time

• Job Details:•Represent the company in the different Authorizations. •Planning for the company's events and exhibitions (inside and outside Egypt). •Handling all of the business trips process for the company's owners and staff (issuing visas- flight tickets- hotel accommodations...) •Dealing and contracting with Hotels and restaurants. •Arranging for touristic tours to the famous sightseeing for our company's guests, and sometimes guiding them by myself. •I'm the Editor Director of MCV's monthly magazine "Kelmetna".

Customer Care agentFull Time

• Job Details:• Customer care agent in the high value department. • Receiving calls from the high value customers to solve their problems fairly. • Technical support for the same department. • Handling any complains. • Joined the Premium Support as a loan from 7/2011 to 3/2012

Receptionist & Concierge AgentFull Time

• Job Details:• Communicate directly with guests, both in person and by telephone. • Provide information on facilities and services, events and attractions, tours, travel routes and transportation schedules. • Provide area maps, brochures and other literature. • Arrange tickets, bookings, appointments and reservations for guests. • Arrange tours to the famous sightseeing.