JA

John Lhester Amualla

Customer Support Representative at TDCX

Philippines

Work Experience

  • Customer Support Representative

    TDCX

    Feb 2023 - Present -1 yr

    Philippines

    • Job Details:Resolved customers' concerns in a timely manner. Troubleshooting technical issues. Upskill training for non-voice.

  • Lead Generation Specialist

    Trualliant

    Feb 2020 - Feb 2023 -3 yrs

    Philippines

    • Job Details:Executive assistant, under little supervision and acting on own initiative. Responsible for gathering, assembling, and analyzing information and data from a wide variety of sources. Calling possible clients to buy insurances.

    • Education

    • Bachelor's Degree in Computer Science

      Central Philippine University

      Jan 2022 - Jan 2023 - 1 Year

    Skills

    • Customer Service
    • Multi-Tasking
    • Communication skills

    Languages

    • English

      Fluent
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