John Youssef

Sales and Marketing Manager

• Job Details:Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals. Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals. Gathering, investigating, and summarizing market data and trends to draft reports. Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities. Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.

Public Relation Manager and Customer Services

• Job Details:Helping to develop or update customer service policies and procedures. Managing or leading a team of customer services staff. Handling more complex enquiries and complaints.

Various Positions

• Job Details:Responsible for all Xerox products in Fayoum, Minya and Bani Sweif. Communicating courteously with customers by telephone, email, letter and face to face. Writing reports analyzing the customer service that my organization provides. Established my own company as service provider for Xerox products.